Senior Product Manager

Senior Product Manager

The Ministry of Justice is looking for Senior Product Managers who want to make a difference by working on public services that really matter.

  • Job Title: Senior Product Manager
  • Division: Digital and Technology
  • Department: Ministry of Justice
  • Location: London
  • Grade: Ac
  • Salary: circa £65,000
  • Contract Type: 2-year fixed term

The products

Ministry of Justice (MOJ) Digital and Technology has a diverse portfolio of products and services to suit a wide range of product management skills. We are a mature, in-house software development team, increasingly building services with both public and professional user interfaces, using our APIs and cloud hosting platform.

The product you are placed on will be agreed closer to your start date but examples of products include:

The role

As Senior Product Manager you will be an experienced product manager leading a multidisciplinary team, supporting and continuously improving products of significant scale and complexity.

You will take products through discovery, alpha, beta and live phases of development with the goal of making government services simpler, easier and faster to use. You will devise and iterate the product roadmap and backlog, be a champion for user needs, document product knowledge, and communicate plans and progress through various channels including the blog, stakeholder meetings and demos. You will also be an active part of the broader product management community, coaching and mentoring Associate Product Managers and Product Managers, supporting the quality assessment of your colleagues’ products (known as ‘service assessment’), and sharing learning and new techniques with the community.

As a Senior Product Manager for the MOJ you will work with other delivery agencies within the justice system, central government departments, and the wider public sector to transform public services.

Senior Product Managers at the MOJ lead exciting services that improve lives. It is an opportunity to work with committed and talented user researchers, developers, designers, analysts, agile, and content specialists who share a vision for making better government through smarter use of technology.

Our product management profession is decribed on GOV.UK:

Ministry of Justice Digital and Technology

MOJ Digital and Technology develops services that improve lives and is looking for Senior Product Managers who want to solve tough problems.

Government digital services are a beacon of user centred design. We are looking for Product Managers who put users first and understand the value of defining problems before developing solutions. This means we need people who understand user research, user experience and design.

We apply a lean startup mentality at scale and need Senior Product Managers who can operate in areas of extreme uncertainty by working with agility. We want Senior Product Managers who can make data-driven decisions within an empowered, co-located software team of specialists including developers, researchers, designers and stakeholders from across the justice system. We have a great culture and modern tools (like Macbooks, Slack and Google apps).

We are actively improving the diversity of our workforce in order to get the best talent available. We want our workforce to represent the variety of people in the UK population and do not discriminate based on age, sex, pregnancy or family commitments, disability, race or religion.

Life’s too short not to do something important so join a team with a mission to improve millions of lives.


Working here is great! You’ll get:

  • Truly flexible working. Whether it’s working from home or remotely, working part time, job sharing, or working compressed hours, we have people doing it, and are happy to discuss options with you
  • Lots of training and development opportunities
  • A civil service pension with an average employer contribution of 22%
  • 25 days annual leave (plus bank holidays), and an extra day off for the Queen’s birthday. No promises you’ll be invited to her party, though
  • Great maternity, adoption, and shared parental leave, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
  • Bike loans and secure bike parking (subject to availability and location)
  • Season ticket loans, childcare vouchers, and eye-care vouchers.

Skills and experience

We’re looking for an individual with strong interpersonal skills who likes working in a delivery focused, agile environment with multidisciplinary teams. You also contribute to the wider Product Manager community and share you skills and experiences with others across the MOJ, and across government. The skills you need as a Product Manager are summarised below and you can get more information at GOV.UK:

It’s essential you have:

  • Product ownership: you are an expert in product management, using a range of techniques to work with a multidisciplinary team and translate user needs into deliverables
  • User focus: you understand users (who they are, what their needs are, how they behave and how they change over time) and deliver products and services that meet these needs. You can prioritise users’ most pressing needs, and are able to coach other Product Managers to do the same
  • Problem ownership: you take a problem statement and can work with a multidisciplinary team to validate the problem, refining it and narrowing its focus until it becomes feasible and valuable to solve. You understand how problems fit in the larger context of the portfolio, and build the problem-solving capabilities of others
  • Strategic ownership: focussed on benefits (not features), you develop ambitious visions and strategies and are able to get organisational buy-in and translate them into deliverable goals. You can build long-term product roadmaps, and can build the capability of others
  • Experience of working with agility: you can coach and lead teams in agile practices. You are as a recognised expert in working with agility, continuously reflecting and challenging the team to improve
  • Product lifecycle perspective: you have experience of the full product lifecycle and can lead a team through each stage, continuing to meet user needs by iterating your product (this includes live support and incident response). You can recognise when it is right to move forward and when it is right to stop a product, and can coach others to do the same.

It is desirable that you have:

  • Financial ownership: you can prioritise spending based on return on investment and are able to secure funding for new products by building and pitching of a business case that you own and iterate throughout the product’s lifecycle. You can work with Business Analysts and operate at the level of cost per sprint, and at a portfolio level
  • An understanding of constraints: an understanding of policy, legislative, regulatory and operational constraints, adapting products where needed. You are beginning to challenge constraints when needed, and can coach others to improve their skills
  • Knowledge of the digital economy: you are aware of the varieties of digital contexts and design service to fit them, keeping up to date with new technologies and their potential use.