Product Manager

Full-Time Anywhere Salary: 43299 Closes: 2022-02-20

The Product Manager role directly enables and supports both the front line of local service and internal services that support council employees. You will help to understand and articulate the needs of service users and see the impact that your work has on their lives and their employment.

This is an opportunity to use your skills to transform public services in the internet age and contribute to the growing product management profession at ECC.

The role

As a Product Manager you will:

  • build and maintain close working relationships with stakeholders to understand their business goals and how our technology and digital capabilities can help them achieve these goals
  • lead project teams using Agile practices
  • share skills, knowledge and working practices
  • contribute to the growing user-centred design community across ECC

Day to day you will

  • work on product management primarily for a new employee Intranet platform as well as the wider digital platform
  • develop a deep understanding of users’ needs and champion these in the delivery of your product
  • help define, explain, and iterate a product vision that is compelling to your users, delivery team and stakeholders
  • plan and manage the different phases of the product delivery lifecycle ensuring products are built effectively on time and to budget
  • lead a multidisciplinary team to deliver a product and continuously improve it through several iterations
  • set measurable goals for your product and demonstrate progress against stated benefits
  • meet high standards to make sure products meet user needs, consider future changes in technology, and can operate at scale (including the Government Service Standards, accessibility regulations and Information governance principles)
  • help support the vision, roadmaps, and delivery of other products in your programme and at ECC

You’ll do great here if

You are a skilled Product Manager and can demonstrate:

  • confidence working with and challenging stakeholders at all levels, and communicating clearly to manage their expectations
  • coaching and leading teams in Agile and Lean practices, determining the right approach to take and evaluating this through the life of a project
  • working as part of a multi-disciplinary team; involving design, development, and research roles, to deliver digital services and/or products
  • setting up and managing a backlog of work, and have been responsible for setting the priority order
  • identifying, communicating, and dealing with both risks and constraints across the product life cycle
  • engaging with users and identifying how their needs can and are being met by products and services
  • a working understanding of design, technology and data principles and the importance of assisted digital support in designing services that meet user needs
  • strong verbal, written and visual communication skills that you can tailor to the needs of the audience

Benefits of working for us

This is a great role in a vibrant and growing team. You’ll find an inclusive culture and a place where your opinion is valued.

We’re also a sociable bunch. We regularly get together for team lunches and to celebrate our successes.

You can find out more about us and the work we do on the Service Transformation blog.

The Council has developed a package of benefits that we hope resonates with you. You can find out more about our pay and reward offer on our Working for Essex website.

It’s important to us that we represent the communities that we serve, and we want a diverse workforce and an inclusive working environment. You can find out more about our commitment to equality and diversity on our Equality and Diversity page.

What next

If you would like a chat about the role then we’d love to hear from you. Please email

Please include a covering letter in your application. This should present demonstrable experience for all the bullet points listed under “You’ll do great here if you”. Please try to use real examples and tell us what the situation was, what you did and what the result was.

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

We seek the best talent from the widest pool of people as diversity is key to our success.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community here.

If you have any queries regarding this role, or require anything further, please email

Tagged as: Flexible hours, Remote