Product Manager

Full-Time London Closes: 2022-03-31

About our mission
Welcome! We’re a machine learning company with a mission to open source the law.

Genie AI uses cutting edge machine learning technology to make legal services accessible to everyone. We’ve built Genie Docs, an AI and NLP driven platform that enables the creation of legal documents using the collective intelligence of thousands of past clauses. Changing the business of law from billable hours to self-serve documents, we save our users hours of time and thousands of pounds in fees.

We’re already garnering plaudits, and have been listed as one of the top 29 UK AI startups. We’re growing rapidly and are looking for you to join our team and shake up the £100bn global legal industry with us!


About the role
This is an exciting leadership opportunity to develop an industry leading, SaaS artificial intelligence product in the legal sector, which requires a risk-taking, creative and “out of the box” thinker to push the boundaries of what is possible in law, service-enabled SaaS and machine learning on NLP/text data. Working with our CTO, CEO, CX Lead, UX/UI Designer and a robust engineering team, you will be responsible for innovating and delivering our product development cycle, including:-

Working with our customers to define and refine product features
Defining user personas and quantifying buyer personas with our CX Lead
Iterating designs and prototypes with our UX/UI designer
Creating specific user stories in Jira and defining our product roadmap
Working in Agile/Scrum and maximising the Jobs To Be Done framework
Setting up regular product release cycles in alignment with company strategy
Regularly triaging user bugs and prioritising feature development
Speaking to our users to take a user-centric approach, with regular customer interviews
Defining metrics to measure product development success, product market fit, user satisfaction and presenting the ROI of problems/solutions


About you
You will have had sole responsibility for growing a market leading SaaS product
You will be at leadership level, but are still keen to roll up your sleeves and do frontline work
You are able to create realistic product roadmaps via Jira that mesh well with our engineers and meet deadlines
You will have a strong technical understanding of software engineering principles – whilst not necessarily being an engineer level coder, you can look under the bonnet and recognise any technical issues to address
You have a keen eye for detail, and have an advanced, nuanced understanding of UX/UI design
You understand how to conduct user interviews and obtain customer feedback in an unbiased way, and are able to dive into user needs and pain points
You have a firm understanding of the “Job to be done” framework
You might have experienced product setbacks but have learned from past mistakes and war stories
You are a strong articulator able to communicate with all stakeholders
You will have sought inspiration from books such as The Mom Test
Experience building a community / platform / marketplace or a deep tech product is a bonus!


About the company
Genie AI was created at Entrepreneur First in November 2017. We’re now a team of 18 incredibly talented and fun Genies from 7 countries split across Business and Technology
Genie AI is backed by world leading experts such as Lord Neuberger (former President of the Supreme Court), Adam Ziegler (Head of Harvard Law School’s Library Innovation Lab), Charlie Songhurst (former Head of Strategy at Microsoft), Khosla Ventures (founded by Vinod Khosla, co-founder of Sun Microsystems, the inventors of Java) and other investors with serious pedigree
We’re currently working as a fully remote community, and will be working from the office 2 days a week after lockdown. Our office is based in Shoreditch, London, with lots of great places to eat and drink nearby


About the benefits
Substantial equipment budget for you to set up working environment, including a top of the range laptop
Unlimited holiday
Generous share options – we want everyone to share in our success!
Cycle to work scheme
Regular meditation and wellbeing sessions
Optional payroll/pre-tax charity giving
Unlimited budget for business, law or technology books
Regular team lunches and dinners after lockdown (and plenty of social activity in the meantime!)
Full access to the Juno employee benefits platform!


At Genie, we’re passionate about what we do, and we’re committed to creating a diverse environment. Whilst we’re on the cutting edge of innovation, it’s all about the people. We embrace differences and hire based on merit, giving equal consideration to all applications, regardless of gender, background or race.

Tagged as: Flexible hours, Remote