Full-Time Anywhere Salary: DOE

You are a UX generalist with passion for research and analysis.  You are a leader at heart and strive to collaborate with your peers and your reports to create a wholistic experience for customers. Team player that thrives in a cross functional environment with a lot of contributors. You partner with product management and engineering to help solve complex customer problems.   You are an enthusiastic observer of human behaviors, fascinated by cognitive psychology and behavioral science. You are analytical and organized, a good communicator, and able to translate complex findings to actionable takeaways. You’re highly collaborative, easy to talk to, and open to new ideas. You thrive in a changing environment, and your natural curiosity leads you to listen for understanding and empathy.

How you’ll make an impact:

  • Guide the overall UX strategy in collaboration with Product Management
  • Guide the usage of the Design System
  • Advise and mentor UX designers and researchers
  • In partnership with Product and Engineering, plan and develop user tests for complex medical tech applications
  • Work closely with UX designers to provide regular research and testing support for product design
  • Work collaboratively with various teams in the organization to identify opportunities for testing and research across products
  • Prepare monthly and quarterly reports on quantitative metrics to distribute to the organization
  • Support and conduct qualitative research for larger initiatives as well as provide user validation for features in progress
  • Use Google Analytics, Google Tag Manager, and other user behavioral tools to provide regular insights to internal stakeholders
  • Analyze and summarize user feedback and communicate results to stakeholders

What you’ll need: 

  • 5+ years UX experience and/or Product Management experience
  • 1+ years of experience leading and mentoring UX and/or product teams
  • Experience conducting and analyzing qualitative research in B2B environments
  • Experience gathering and analyzing quantitative research results
  • Demonstrated expertise in writing test plans for moderated and unmoderated testing
  • Skilled, unbiased facilitator of moderated user tests and user interviews
  • Ability to synthesize complex qualitative insights and translate them into succinct, actionable summaries
  • High level of professionalism and experience working directly with customers
  • Ability to thrive in a transitioning environment: flexibility, willingness to pivot and openness to change
  • A passion for the art and science of usability and research
  • Ability to deeply understand complex software products

Bonus points if you have: 

  • College degree in human factors, user experience, data science, or similar discipline
  • Background in medical software and/or technology
  • Experience working with agile development teams

Apply Now!

Tagged as: Remote