Product Manager (hybrid working)

VouchedFor is on a mission to help people find the best advice for life’s big decisions. We are already the UK’s leading platform for consumers to find trusted financial advisers – but our ambition is so much larger. Today, only 10% of brits have received financial advice, and we want to change that. This role is an opportunity to own the products that will match the next 10 million people with their ideal financial adviser.

 

About VouchedFor

VouchedFor is one of the UK’s most exciting ‘fintech’ startups, backed by investors whose successes include Zoopla, eBay and Octopus Energy.

We’ve grown 60% since March 2020 and are set to scale rapidly as the leading review platform for professional services.

We bring together thousands of professional advisers, hundreds of thousands of satisfied clients, and millions of people needing great advice at the most important points in their lives. With the right dedication to customer feedback, rapid iteration and pioneering technology, our product has the power to literally land someone their dream home, access to their children, or a comfortable retirement.Recently, we’ve been piloting a transformational new product called ‘Safeguard’. It uses deep customer insights and analysis to help financial advisers deliver a much greater quality of financial advice and experience… with the potential to make over 1m customers happier and wealthier.

About the role

This is a rare opportunity for a talented, ambitious product manager to take full ownership of a set of major, highly impactful products early on in their career.

This is a hybrid role, we work from the office two days a week.

We are looking for someone with at least 1-2 years of high quality product experience. You’ll be ensuring we maintain high standards across our core products, which serve 2 million consumers every year, as well as originating and executing on big ideas to help us achieve our mission.

More specifically, you’ll be designing and building solutions that answer questions like:

“How can we help advisers build more trust with consumers before they meet for the first time?”
“What changes should we make to the consumer journey to help a consumer find the perfect adviser for their niche need?”
“How can we ensure every adviser invites every client to review them?”

Day to day you will be:

Working closely with our developers as part of the wider Product & Tech team
Collaborating with stakeholders to identify and analyse product and feature opportunities
Creating and maintaining a Product Backlog
Working closely with stakeholders to prioritise and review Product Backlog Items
Working with data to deliver insights to our stakeholders

About You

A genuine desire to help people
We are a mission-driven business, so it’s important that you can demonstrate a strong desire to help people and improve their lives.

Collaborative and a great team player
We’ve built a great team of top performers, and you’ll need to work with others from across the business to identify problems, agree solutions and implement changes.

Goal driven and not afraid to get stuck in
We like to set ambitious goals and find creative ways to hit them, even if that means rolling up our sleeves and doing manual tasks before we’ve managed to fully automate them.

Good technical knowledge
You don’t need to know how to code, but familiarity with software development practices is key.

 

Knowledge required

  • 1-2 years working in a product role
  • Knowledge of the product development process; from ideation to wireframing and technical build
  • A solid understanding of what makes a great UX
  • A good understanding of User Stories, Personas and User Journeys
  • Strong influence and collaboration skills
  • Excellent communication skills

Benefits
Why VouchedFor?
We’re really proud of our team here at VouchedFor. We’re a friendly bunch who work hard, and we really care about what we’re trying to achieve in our industry. We make sure we regularly spend quality time together, whether that’s through training and workshops, or team socials and other events. As well as being part of our wonderful team, you can expect the following:

  • A competitive starting salary
  • A hybrid role, we work from the office two days a week
  • We’re growing fast, and as a result we can offer great career progression opportunities
  • At this stage we’re also really excited to be able to offer stock options, so you can share and be part of the success of the business
  • You’ll be working with an exceptionally talented, diverse, and friendly team. Our employees are our greatest asset!
  • We know how important it is that we look after our wellbeing, so all of our team members have access to free 1-2-1 financial coaching, as well as 24/7 access to our Employee Assistance Programme

A note on location

We believe that team collaboration and individual contribution is key to learning, growth and success, and that both of these are much easier to achieve when working from the office, together. Our aim is to have our customer focused teams work from our Teddington office in London. Please consider this factor before applying, ensuring your current location is viable.

Diversity, Equity & Inclusion

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. VouchedFor is an equal opportunities employer and doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class. Everyone is welcome and in this together.