Principal Analyst, Product Management

Our job is to be bold at work.

It starts with an insatiable curiosity about clients, colleagues, and the future. At Forrester, we believe curiosity powers progress. Forresterites bring a diversity of opinions and the courage of their convictions to collaborate on the ideas and initiatives that change the course of business. As a trusted advisor to the most influential companies in the world, we live at the nexus of what’s next.

About This Role:

Forrester’s Principal Analyst is part of our product management service designed to help product management leaders drive growth through innovation, establish best practices for success, and create high performing teams. This role develops research and advises product leaders regarding discovering customer needs to drive innovation; managing the product portfolio; implementing value-based pricing; improving the product lifecycle process; enabling agile product management and engineering alignment; clarifying product management role, responsibilities, and structure; and upskilling the product management team. Our ideal candidate is a seasoned product management practitioner who has deep experience in leading product management teams at a global, regional, or business unit level. We are especially interested in candidates with direct experience in digital product management.


Job Description:

Deliver client-facing engagements (guidance sessions) to support client needs and drive further engagement, client retention, and growth.
Develop innovative foundational frameworks and models to illustrate and enable product management best practices.
Ensure client-facing content is engaging, actionable, and meets expectations for unparalleled quality.
Support and influence other product management, customer experience, marketing, and sales analysts in the research development and innovation efforts.
Support the VP, research director, and other analysts to develop and implement scalable client engagement activities, client retention, and new business development efforts.
Develop and deliver presentation content for key customer events throughout the year.
Provide sales enablement support as required, including account strategies and service positioning.
Contribute to consulting engagements as a subject-matter expert as needed.
Build brand awareness through public speaking.
Job Requirements:

At least 15 years’ product management leadership experience; 10 years’ minimum experience in managing high-performing product management teams at a global, regional, or subregional level.
Experience in product management leadership with both B2B and B2C or B2B2C organizations is preferred.
Experience in overseeing the design, development, launch and management of successful offerings on a global stage.
Success in managing offerings through cross-functional teams using common product management processes.
History of addressing common issues and challenges that product management practitioners and leaders currently face.
Advanced knowledge and understanding of how complex organizations function.
Excellent communication with and influence to senior leaders within an organization.
Effective collaboration with colleagues and peers to achieve mutually beneficial outcomes.
Deep intellectual curiosity about how product management leaders lead their organizations and drive change.
A thoughtful view of markets, technologies, and the social and cultural dynamics that influence product management and the product management’s leader’s future role and challenges.
Superb writing skills; a knack for turning complex theoretical ideas into articulate, actionable solutions.
Familiarity with and confidence around data and the way research and data drive decision-making.
The ability to work within a matrixed team structure as part of a networked organization.
Strong execution skills and a consistent follow-through on commitments.
The ability to travel 25% of the time (post-pandemic).
FLSA Status: Exempt


Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

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