Full-Time Anywhere Salary: $80,000-$100,000

We are BossBabe, a recognized global leader in helping ambitious female entrepreneurs grow their brands and businesses through an online membership and online courses. With a highly successful digital presence of more than 3.5 million followers/subscribers, a prominent podcast with household name guests and a thriving membership platform, we are thrilled to bring on our next key ingredient for our growing team: A Product Manager.

The Product Manager will manage and maintain our subscription-based membership service known as The Société which is an online repository of resources, video-based courses, masterclasses and an interactive community of female entrepreneurs. Your primary aim is to ensure we maintain a world-class product and serve our members. The ideal candidate will be well versed in product development, data collection + analysis, WordPress development, UI/UX design, product marketing and the Adobe Creative Suite.

Key functions:

Strategy

  • Be accountable for driving key metrics (KPIs) such as engagement, user retention, feature adoption, Net Promoter Score (NPS) and lifetime value (LTV)
  • Troubleshoot and strategize solutions when KPIs aren’t being met, particularly engagement, retention and user satisfaction metrics
  • Listen to the users: Collect feedback from users and the customer service team to ensure you have a finger on the pulse of user sentiment
  • Generate ideas for how to upgrade the product both from a creative and functionality standpoint based on user feedback
  • Ideate guest experts for the masterclass product that will serve users, increase brand awareness and drive revenue
  • Stay connected to company vision and ensure the product is in alignment strategically with the direction of travel for BossBabe
  • Collect product data and distribute intel to the team where appropriate, ensuring data-driven product decisions are being made company-wide
  • Maintain a working knowledge/awareness of the female entrepreneurial space

Execution

  • Ensure timely delivery of content and resources through the membership platform per the content schedule and marketing launch schedule
  • Form a proper plan, schedule, and roadmap for all projects
  • Orchestrate your team to implementation plans and deadlines including developers, creatives and marketers
  • Draft UX/UI mock-ups to illustrate new features & updates
  • Work closely with developer(s) to implement all new feature requests and bug fixes
  • Respond to product maintenance requests from the Customer Service Department in a timely manner
  • Balance the needs of Customer Service with the needs of the Product Department to maximize company resources

What we’re looking for:

  • Demonstrated experience (3+ years) working with software developers, ideally within a Wordpress membership environment (experience with MemberPress a plus!)
  • Experience with Adobe Creative Suite and creating UX/UI mock-ups for execution
  • A strong communicator – this is a highly collaborative role where you will both be managing team priorities as well as sharing results & KPIs with the leadership team
  • A highly organized and deadline-driven individual; someone who can ensure execution requirements are met in a fast-moving environment
  • Someone who digs deep to understand the issues at hand and is personally vested in delivering viable solutions – you understand that evolving custom software is a dynamic and challenging environment but you love the challenge
  • Emotional intelligence and savvy with how to work with different people and personalities to maximize results while maintaining a healthy team environment

What’s in it for you:

  • A supportive, fun and collaborative workplace where the people truly care about one another and helping each other succeed
  • A fully remote environment where you may be location independent
  • Space to really bring your ideas to the table where you will be heard and valued as a key member of the team
  • A mission that truly helps people; you will see the gratitude from our members, making the work you put in even more rewarding
  • Health, Dental, Vision, 401K, PTO and flexible schedule

Tagged as: Remote