We’re looking for an experienced Product Manager with past experience within a high-growth SaaS environment.
📍Location – London HQ, hybrid as standard so you will need to be happy to be in the office 2-3 times a week on average.
About the role
You’ll have the opportunity to work across different areas of the product, with different stakeholders, on different problems we need to solve. We need someone who is comfortable with the unknown unknowns.
Additionally, we want someone who is passionate about building structure and process into our growing team in a way that doesn’t hold us back from achieving our objectives. You’ll be reporting to the Head of Product, and joining four other Product Managers in a function which sits at the very heart of the company.
We think that this is a great opportunity to join a fast-growing, dynamic, creative team.
Your drive and imagination is your limit, not your job title.
We’re constantly evolving and growing so no two days will be the same and we’re looking for people who are comfortable working in a fast-paced and ever-changing environment.
What you will be doing:
You will be responsible for product discovery, collaborating closely with the product design & engineering teams, running customer research, competitor analysis, and building understanding of the problems we need to solve and opportunities we should take.
Collaborating with the CEO and other key business stakeholders to define the strategy and roadmap for one of our product areas, whilst creating buy-in for the features you are building.
Communicating with stakeholders across all functions of the business as well as externally in order to ensure there’s a constant flow of information between all parties.
You will be responsible for ensuring the voice of the customer is heard throughout the product development process, from speaking with our Customer Support & Success teams to interviewing customers on a regular basis.
You will be in charge of maintaining the product backlog and will run key product activities such as backlog refinement, grooming, developing user stories, etc.
You will work closely with Marketing, Customer Success & Support to ensure feature releases are successful, whilst measuring the impact the feature has post release.
Significant Product management experience – successfully delivering measurable impact as part of a product team, bonus if you have payments or insurance experience..
Experienced in facilitating product development processes and running key activities such as retrospectives, workshops, standups, product demos that lead us in creating outstanding solutions for customers and users.
You have extensive experience of building SaaS products from inception to delivery and onto in-life iteration
You’ve successfully migrated a product from a managed services product to a Saas environment
Comfortable with analytics, from creating dashboards in mixpanel, pivot tables in excel or running intermediate SQL queries independently
Familiar with working on tools such as Jira, Mixpanel, Google Analytics, Miro, Notion etc.
Excellent communication skills, able to explain the thinking behind the product decisions with all levels within the business.
Highly motivated and comfortable taking the initiative.
Motivation to work in a fast-moving entrepreneurial environment.
You are a team player able to work with a cross-functional team in an agile environment.
It’s an exciting time here at Goodlord. If you’re inspired by what we’re doing, are up for a challenge and share our values, we’d love to hear from you.