Product Manager

Full-Time Kampala, Uganda Closes: 2022-04-15

Numida has built an internal loan management / CRM system called Astra that is used by our internal users to provide top of class customer service to our many thousands of customers. Our staff use Astra to onboard new clients, analyze and disburse loans, perform credit collections, provide customer support and retain existing clients. It is on pace to be used by 100+ staff members by the end of 2022.

The Product Manager owns the research and development of Astra, driving Numida’s product strategy and execution by translating user needs and opportunities into a compelling roadmap.

This is a cross-functional role and requires deep relationship-building across teams and alignment with Numida’s overall strategy and priority. The right candidate is highly dynamic and is well suited to ambitious, creative and analytical individuals. If you hope to challenge yourself and the status quo while growing personally and professionally, this is the role for you.



Research and Analysis

– Generate observations and learnings about our product, users, and market using various means

– Identify risks and opportunities within our market, assess potential viability of ideas before building anything

– Design and monitor Key Performance Indicators for features and products, report on successes and failures and carry those learnings forward to future products or features

– Disseminate key learnings to team members to inform opportunities for improvement

– Scope and implement small and large scale experiments to generate signals regarding product opportunities


Product Scoping, Roadmapping, Prioritization

– Engage different teams and stakeholders to determine relative needs and priorities

– Translate company strategy into a prioritized roadmap

– Advocate and defend product changes using qualitative and quantitative data

– Respond to rapidly shifting company and user needs

– In collaboration with other product team members (Designers, Analysts, Engineers), create Product Requirement Documents and hand them off to developers


Team Building and Culture

– Build and nurture relationships with team members across the company. Support other teams wherever they may require it.

– Hire and manage Junior Product Analysts, provide mentorship and prepare them for careers in design/product/analytics

– Represent Numida’s values and culture and promote our company externally, to clients, stakeholders and future hires





• A creative risk-taker who has no interest in following the status quo. You’re confident about your convictions and are ready to back them up

• A self-driven, results-oriented high achiever ready to take on a lot of responsibility and ownership to drive Numida’s growth and product excellence

• A data-obsessed decision-maker who fundamentally believes that ideas aren’t worth much until tested

• A great communicator who speaks and writes in a clear, thorough and timely manner using effective communication tools and techniques

• A team player who is not afraid to ask for help when needed & and is just as quick to lend a hand




• 3+ years of experience owning, building, and shipping products using an Agile methodology

• Strong Data Analytics abilities, with a preference for SQL and Excel

• Deep understanding of best practices for user testing, interviewing and design thinking

• Familiarity with trends in banking, fintech, and payments within Africa


• Relevant schooling: background in Design, Computer Science, or Marketing

• Past work experience in any of the following:

– Financial services industry, banking, fintechs

– Building internal tooling for staff organization and productivity

– People Management and/or Project Management

– Small business owner and operator