Associate Product Manager

Full-Time Charlotte, NC, USA Salary: 80,000-90,000

CivicEye delivers modern, easy-to-use cloud software for communities and law enforcement that helps to save lives and increase security. The company combines a deep understanding of law enforcement and public safety with an unrivaled technology platform, bringing powerful and easy-to-use solutions to law enforcement, drug control, prosecution, campus police, private security, and fusion centers. Our mission is to provide communities with a strong digital infrastructure to manage their operations and keep communities safe.

CivicEye is experiencing explosive growth and is looking for a talented Associate Product Manager eager to dig further into the world of Product Management.  The successful candidate will have experience owning software products and has a desire to learn and grow.  This role will work closely with Head of Product to implement the product vision and strategy across the organization.  We are looking for someone who has solid product management or product analysis experience in the software industry. A high-energy personality and can-do attitude is also highly valued.


–  Create user stories, features, epics with concise use cases, requirements, and acceptance criteria

–  Maintain and prioritize product backlog independently and in collaboration with Head of Product

–  Communicate directly with customers, internal and external stakeholders to gather and analyze feedback to anticipate trends and business needs

–  Conduct competitive analysis research to be used for document creation and future product development

–  Work closely with Head of Product to manage the defined roadmap and product development

–  Collaborate with cross functional teams like Engineering, Sales, and Client Success to ensure requirements are delivered

–  Collaborate with Marketing to assist in go-to-market plans which include bringing new features and/or new products to market

–  Create KPIs and monitor key indicators that will be used to maintain customer relationships and provide inputs into decision making

–  Work with cross functional teams to plan releases and communicate information internally and externally

–  Be the subject matter expert for one or more products

–  Experience with Agile or Scrum software development methodologies


–  Demonstrated ability to self-manage and multi-task

–  Excellent oral and writing communication skills

–  Comfortable communicating with all levels of an organization

–  Proficiency in MS Office 365 Suite: Teams, Outlook & Word, specifically



Required Education / Experience

–  Bachelor’s Degree (BA/BS) from a four-year college

–  1-3 years’ experience as a Product Manager, Product owner, Business Analyst or equivalent

–  Passionate about SaaS products

–  Desire to work autonomously and within a team

–  Proven experience working with design/innovation team members

–  Experience with product management tools, Jira, and/or Atlassian Suite products




Bonus: Yes

Other Benefits: PTO, Medical, Dental, STD, Equity Participation Opportunities, and Culture


CivicEye  is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Tagged as: Flexible hours