Our Mission
Help people better access and afford care.
Our Thesis
Most care in the future will be cash purchased or financed versus insured. While this sounds massively disruptive it is not without precedent.
We believe this societal shift is actually a good thing and will rhyme with its historic analogue of how retirement savings shifted from being an employer-paid, defined benefit (pension) to an employee-oriented, defined contribution (401k) model. This societal shift liberated employers from expensive, unmanageable costs totally unrelated to their core business and catalyzed a Cambrian explosion of innovation relating to retirement and financial services.
We see the same shift slowly underway in healthcare, as evidenced by higher deductibles, and we are positioning Paytient to be the enabling financial platform upon which the effortless buying and selling of sub-catastrophic care will be built and transacted.
Our Business
Offered by employers and insurers, Paytient is embedded or put alongside health plans to give ‘paytients’ the ability to pay for unexpected, out-of-pocket expenses over time – always without interest or fees. We are wedging into the world by putting Paytient into the purses and wallets of millions of people and helping better access and afford care.
With headquartered roots in Columbia, Missouri, we are a founder-led, privately held company funded by Inspired Capital, Box Group, Felicis Ventures, Lachy Groom, Lightbank, and Cultivation Capital.
How you can help
Paytient is looking for a Product Manager who is passionate about the power of Paytient’s platform and mission to help remove cost as a barrier to care.
You are an organized self-starter that can deal with ambiguity and are always on the lookout for ways to improve the customer experience. You are proactive, process and detail-oriented, and a self-starter who can handle multiple projects and thrive in a fast-paced, startup environment. You have managed the product design and development process to ensure that the needs of customers are met. You are a problem-solver and collaborator that can navigate ambiguity and move from concept to execution with confidence. You can determine the right product features with minimal direction, manage backlog items, work with cross-functional scrum teams, and effectively communicate with stakeholders to ensure customer satisfaction. You are an excellent data-driven storyteller and capable of presenting–and defending–your ideas to product managers, designers, engineers, and senior leaders.
The role reports to our VP of Product, and you can work from our Columbia, MO office, or anywhere within the United States.
You will:
Manage the product design and development process including backlog management, prioritization and execution
Work with stakeholders to define and align on business requirements
Translate high level requirements into products and product features
Break products and product features into user stories
Create Product Requirement Documents (PRDs) to define and align on goals, outcomes, requirements and timelines
Create the product backlog including design and development tasks, bugs and enhancements by using common backlog management tools such as JIRA
Communicate customer problems, user stories and roadmap priorities to design and engineering teams
Work in a highly collaborative fashion with design, engineering, customer success and sales teams
Ensure business requirements, roadmaps, tasks and priorities are feasible
Oversee all stages of product creation including design and development
Monitor and evaluate product progress at each stage of the SDLC process
Ensure successful delivery of initiatives listed in the product roadmap including meeting key milestones
Conduct user research to inform product requirements, design, strategy and direction
Leverage data and use market-leading product analytics solutions to make data-informed product decisions
Facilitate agile meetings including planning, estimation, retrospectives and daily standup
Test and validate user stories via APIs and user interfaces
Deliver innovative, human-centered, and industry-leading products that make an impact in the world
Experience:
At least 3 years of agile product experience including Kanban and Scrum methodologies
Excellent problem solving skills
Excellent written and verbal communication skills
Proactive, self-starter with excellent project management skills and ability to manage multiple tasks effectively
High degree of organization, initiative and personal accountability
Excellent collaboration skills
Strong presentation and writing skills
Experience developing product roadmaps and release plans
Ability to prioritize effectively and make tradeoffs
Proficiency in the use of product analytics tools
Knowledge and experience with human-centered design principles
Balance of technical knowledge, user centricity and business acumen
Compensation and Benefits:
-Remote-with-Roots: With roots in Columbia, Missouri, we welcome new hires to visit us so they’ll come to know what we already know to be true – CoMo is an unexpectedly awesome place to live, work and play
-A monthly stipend for direct primary care membership
-Your choice of medical, dental, and vision insurance made better with a built-in ability to pay for up to $5,000 of care over time with Paytient*
-401(k) plan with a 100% matching contribution up to 4% of your salary*
-5 weeks of encouraged paid time off available on your first day (prorated) for your physical and mental health*
-A monthly phone stipend
-A monthly stipend for your choice of professional development
-16 weeks of paid parental leave*
-An awesome company retreat every year
-And MORE!
*Denotes benefits available for full-time employees
Paytient is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We are unable to sponsor or take over sponsorship of employment Visa at this time.