Location: REMOTE (US or Canada)
Cloudbeds is the hospitality industry’s fastest-growing technology provider for hotels, hostels, vacation rentals, and hotel groups. Our award-winning Cloudbeds Hospitality Platform is currently powering a growing clientele of 22,000+ properties in 157 countries to increase revenue, streamline operations, and deliver memorable guest experiences.
Behind the Cloudbeds platform is a growing team of 500+ employees distributed across 40+ countries speaking 30+ languages. From data architects to UX designers, integrations managers to payments experts, former hotel managers to former Online Travel Executives, our team comprises the brightest minds in technology and hospitality working to solve the industry’s biggest challenges.
From the beginning, we have believed that our people are our greatest asset, so we’ve founded the company as #RemoteFirst, #RemoteAlways with shared core values that allows our team to thrive. This means we:
Hire the best people wherever they’re located;
Emphasize the value of results over hours put in;
Provide flexibility in working hours and locations;
Foster an inclusive environment that celebrates bold thinking and diverse perspectives;
Offer open vacation policies, free LinkedIn Learning and other benefits that promote well-being and professional development.
Together we’re on a mission to connect every guest with the right property, and to do that, we need to find the best talent in the world. That’s why we’re on the search for a superstar Product Manager.
Within this role, you will be leading our Booking Engine product, with the goal of turning it into an industry-leading solution that drives direct bookings for hotels. This role will require in-depth research and analysis to discover opportunities for improvement, lead the implementation of these improvements, as well as continuous measurement and iteration. The ideal candidate for this role has experience in B2C web commerce, ideally within the travel space, as well as hands on experience with modern web page design and technologies.
What You Will Do:
Own end-to-end functionality of the Booking Engine product, ensuring the product retains a high conversion rate that guests enjoy engaging with
Contribute as the Product Owner of a cross-functional scrum team
Work closely with customers and partners, as well as engineering, design, product marketing, customer success, and sales departments to define, develop, and execute a go-to-market plan for various features related to the Cloudbeds Booking Engine Product
Define, document, and communicate objectives, requirements, and constraints for engineering initiatives and product releases
Deeply understand, document, analyze, and synthesize user needs into product priorities, roadmap plans, and detailed specifications while also pursuing long-term company goals
Deliver architecturally aware, delightful products to our customers
You’ll Succeed With:
5+ years proven record working on B2C e-commerce products and solutions that leverage technology to create delightful user experiences
Hands-on technically curious web/ecommerce mindset. You understand how to use modern web page technologies
Strong written and verbal communication skills
Experience launching new products into a market and growing adoption
A natural talent for mediating competing interests and finding creative solutions, while positioning yourself as a trusted and knowledgeable partner
Experienced with all aspects of the product development lifecycle, including ideation, solution design, setting measurable adoption goals, project planning, product marketing, overall execution, and iteration
Ability to thrive in a rapidly changing and fast-paced environment
Ability to initiate and drive projects to completion with minimal guidance
Ability to analyze and use data to inform decisions
Bonus Points For:
Past experience as a project and/or product manager for a travel or software company
MBA or other graduate-level degree
Strong cross-cultural communication skills
Our company culture supports flexible working schedules with an open Paid Time Away policy and gives all team members the opportunity to travel and work remotely with great people. If you think you have the skills and passion, we’ll give you the support and opportunity to thrive in your career. If you would like to be considered for the role, we would love to hear from you!
Company Awards to Check Out!
Fastest Growing Companies | Inc. 500 (2018 & 2019)
Best Places to Work | Inc Magazine (2017 & 2018)
Best Places to Work | HotelTechReport (2018, 2019, 2020, 2021)
Best Property Management System | HotelTechReport (2021, 2022)
Best Hotel Management Software | HotelTechReport (2022)
Start-Ups to Watch | Forbes (2018)
Best Startup Employers | Forbes (2020, 2022)
Technology Fast 500 | Deloitte (2019, 2020, 2021)
Top 100 North America | Red Herring (2020)
Connect MIP Award (Technology)
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions please contact our HR team by phone at 858-201-7832 or via email at firstname.lastname@example.org.
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