Head of Product

Head of Product at NeuroNav

***San Francisco-based preferred and open to Remote***

NeuroNav is an early-stage venture-backed social enterprise with the aim of improving the quality of life for adults with developmental disabilities. We are building technology to customize and automate dynamic support plans with curated services for our neurodivergent clients.

The company launched out of Stanford in May 2020 with the support of the Stanford Innovation Fellowship. Last year, we supported over 100 neurodivergent adults in accessing life-changing services, raised $4M in a seed round, and we’re on track to quadruple our client base by next year.

If you are interested in changing healthcare to better serve individuals in inclusive and equitable ways, come join us!

About Us

If you’re familiar with the developmental disability space, you know just how challenging it is for people with disabilities to find and access support in their community that fits their goals. We aim to change that by combining technology with human kindness and human capital. We’re hiring changemakers in this space who are committed to helping the disabled community find a sense of belonging anywhere with any goal. Learn more about our mission of inclusion here.

What We Offer

If you’re looking for an exciting opportunity to do meaningful work, here’s why working with us could be a perfect fit for you:

-Your work will directly support our mission – you’ll see firsthand the impact that you have on individuals with disabilities. It’s amazingly rewarding!

-You’ll collaborate with hard-working, smart, and hilarious people. Work culture is important to us; we celebrate achievements, have weekly “fun lunches”, and end the week with (virtual) happy hour.

-You’ll have the opportunity to grow with us. We’re a new start-up and we’re growing by leaps and bounds. Joining our team now gives you the opportunity to move up within the company as we continue to expand.

-We promise fair and competitive compensation with benefits including paid time off, a stipend for health, dental, and vision insurance, equity shares, 401k, life insurance, and the ability to work from home.

What You’ll Do

As a Head of Product, you will own and build Product at NeuroNav, including product vision, strategy, execution, and user understanding. You will own the product and everything that comes with it: talent, roadmap, vision, P&L. Your efforts will drive growth and provide our customers a delightful experience. Your core areas of responsibility will include:

Develop and own product vision and strategy

-Ideate and define long-term mission of product

-Craft a clear product development strategy, defining the main features, users and their needs, and KPIs that the product must meet

-Develop and own a product roadmap that clearly outlines timeline, actions, vision, and goals

-Prioritize objectives, features, and activities

Conduct market research and UX research

-Conduct primary and secondary market research to observe industry trends, assess competition, and identify target customer groups

-Own UX research: update user personas, identify customer needs, study customer behavior, collect and analyze customer feedback, and develop a marketing strategy

Oversee execution, testing, and user understanding

-Manage Product and Engineering team to build new products or add new features to existing ones

-Partner with cross-functional teams to accelerate the creation, development, and iteration of NeuroNav’s product

-Lead team to define technical specifications, develop prototypes, and mockup designs

-Set up feedback collection mechanisms and testing scenarios (e.g., A/B testing)

-Deeply understand the needs and pain points of customers

Build and lead Product team

-Define the organizational structure of Product and Engineering in collaboration with senior leadership

-Manage department budget

-Partner with engineering lead to manage a dev shop

-Own recruiting and management of developers, designers, and product managers

-Clearly communicate requirements to development team and organize development process in the most efficient way

-Manage capacity and priorities of all product-related activities

-Collaborate with other key departments

Coordinate with leadership on product marketing & sales

-Work across functions to build customer awareness, define pricing strategy, and select effective release timing

Monitor product metrics and iterate

-Build and track product metrics (e.g., user engagement, user interest, product popularity, and user satisfaction)

-Analyze and synthesize feedback into proactive updates to product strategy and development

What We’re Looking For

We’re looking for someone who believes in the mission and desires to provide the highest quality experience to our clients who, oftentimes, have felt confused and lost in the system. We are looking for a candidate who can jump right in and take ownership of new workstreams. Navigating the environment of a new start-up can be both exciting and challenging; we’re looking for someone who embraces ambiguity, pushes through roadblocks, identifies issues and proactively solves them. This position requires the ability to adapt and apply your skills to all areas of the company.

Being an expert in disability services is not a requirement for this role. We’re looking for someone who aligns with our mission and culture, values diversity and honors inclusive work practices, and is empathetic to our customers and team.

Your Background

-Must have at least 5 years of product management experience or similar experience

-Must have at least 3 years in a product leadership role with experience managing a team that includes product managers and developers

-Experience in the healthcare industry

-Experience at an early stage start-up

-Experience with software development

-Demonstrated experience leading teams to meet and exceed performance goals

-Proven ability to research, define, and execute on product roadmaps

-Experience building Product and/or Engineering teams

-Experience in market research

-Experience in UX research

-Strong background in managing collaboration to foster effective stakeholder relationships

-Outstanding communication and leadership skills

-Experience managing competing priorities in a fast-paced environment

-Experience with the developmental disability community

-Passion and excitement for NeuroNav’s mission

-Empathetic, patient, non-judgmental, and genuine

Position Type, Salary, & Benefits

This is a full-time position

Competitive salary + equity

Benefits and Perks:

-Diverse and inclusive culture

-Competitive salary + equity

-Comprehensive health benefits

-401(k) with company match

-Generous vacation policy

-Professional development budget

-Annual wellness stipend

The work schedule for this position is generally Monday through Friday 9 am to 5 pm (PT) with occasional work on evenings and weekends.

Application Process

Applications will be reviewed as soon as they are received.

Candidates must successfully complete a background check. A Confidentiality Agreement and Intellectual Property Agreement must be signed upon offer.

At NeuroNav, we are deeply committed to building a workplace where inclusion is not only valued, but prioritized. It is important to us that you bring your authentic self to work every single day, no matter your race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. Inclusion isn’t just an initiative at NeuroNav, it is a part of our culture.

We highly encourage all diverse applicants to apply, particularly neurodivergent candidates. We hire neurodiverse talent, amplify neurodiverse voices, and design products with neurodiverse input.

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