Spring Health is a comprehensive mental health solution for employers and health plans. Unlike any other solution, we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person — whether that’s meditation, coaching, therapy, medication, and beyond.
Today, Spring Health serves more than 200 companies, from start-ups to multinational Fortune 500 corporations, and is a preferred mental health provider to companies like General Mills, Guardian, Bain, and Instacart. We have raised over $300 million from prominent investors including Kinnevik, Tiger Global, Northzone, RRE Ventures, Rethink Impact, Work-Bench, William K Warren Foundation, SemperVirens, Able Partners, True Capital Ventures, and a strategic investor, Guardian Life Insurance. Thanks to their partnership, our current valuation has reached $2 billion.
Spring Health is looking for a Senior Technical Product Manager to join the Platform team, working with Engineering, Data Science, Dev Ops, and Information Security to create a world class mental healthcare experience for our Members. This individual will be responsible for shepherding the development of high-performance, scalable, secured distributed services for our platform and data pipeline. Familiarity with healthcare tech or AI/ML is a plus, but ability to speak fluently with engineers and stakeholders is a must.
What you’ll be doing:
Propose innovative solutions to enable unprecedented scale and automation in a well-defined user feature roadmap
Work with engineering tech leads as well as AI/ML scientists and engineers to build a technical roadmap
Coordinate with operations leads to ensure an operations team roadmap that anticipates and leverages the new user features
Drive prioritization consensus across business teams and serve as an effective liaison between stakeholders and engineering
Work closely with the engineering organization through design, development, testing, release, and maintenance of our services to ensure quality and successful delivery
Balance business needs versus technical decisions and constraints
Ensure backlog is groomed and epics / stories are sufficiently detailed for development
Set priorities for the development team
Work with engineering team to resolve bottlenecks to help deliver final system deliverables
Coordinate activities with cross functional teams for initiatives that are cross functional in nature
Review and report on progress for initiatives/projects, managing project risks – including the development of contingency plans
Own the final system deliverables and the overall roadmap for your area of responsibility
Measure, report and continuously improve scrum team’s effectiveness via mentoring and coaching
What we expect from you:
Ideal Candidate Profile:
5+ years of technical or product development experience
2+ years of experience working with modern web technologies
Technical savvy, including hands-on knowledge/skill of system integration, databases and business intelligence
Previous experience with applications of AI/ML methods
Experience in healthcare and/or machine learning
Excellent communication skills, both oral and written. Must be able to communicate optimally and expertly with users, team members and leads
Excellent communication, organizational, and collaboration skills
Self starter with bias toward delivery and business outcomes
Strong decision making and prioritization skills
Aptitude for understanding, digesting, and analyzing sophisticated systems integrations
Agile experience (Scrum Master, Product Owner)
Ability to perform business requirements analysis and design
Exceptional team player skills, follows up with team members and stakeholders, and takes initiative to anticipate and solve problems
Capability to identify and mitigate development and implementation risks
Fast learner and a team player
Understanding of product management best practices, including agile development environments
The ability to get things done, and deal with ambiguity
Experience working with cross-functional stakeholders in a business environment
Demonstrated success at driving innovation using analytical and quantitative capabilities
Position may require occasional travel
Previous experience as a software engineer in industry
Bachelor’s degree in Computer Science or a related discipline
Experience with CI/CD processes and release management
Proven track record of delivering technology products/services in a high growth environment
Experience in an entrepreneurial environment where goals are often ambitious, and the environment evolves rapidly
Ability to tell the story of the value that is currently in your backlog or roadmap.
Confidence and experience presenting to all audiences
Benefits of working at Spring Health:
Focus on total health including:
Generous medical, dental, vision coverage available day 1 + access to One Medical
Access to Spring Health’s platform which includes (10) free therapy sessions
Unlimited time off in addition to (12) paid holidays
16-18 weeks paid parental leave
$500 per year Wellness Reimbursement
Creating a culture you can thrive in:
Flexible remote and hybrid work style arrangements
Calm Fridays to encourage meeting & distraction free days
Donation matching to support your favorite causes
Employee resource groups
Supporting you financially through:
Competitive mix of salary and stock options
Employer sponsored 401(k) match
In addition to finding people who are truly excellent at what they do, we take our values at Spring Health seriously:
Members Come First: We are genuine member advocates.
Move Fast to Change Lives: We build with urgency and intention.
Take Ownership: We extend trust and hold ourselves accountable.
Embrace Diverse Teams & Perspectives: We find strength in the diversity of cultural backgrounds, ideas, and experiences.
Science Will Win: We will achieve impact by innovation and evidence based frameworks.
Candor with Care: We are open, honest and empathetic.
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.