Product Design Lead

About Unbiased

We are a rapidly scaling fintech business with a mission to empower everyone to make confident financial decisions. We do this by connecting individuals to the right knowledge, financial product, or adviser.

For our customers, financial advisers, mortgage advisers and accountants, we help them grow their business by connecting them to people who are looking for their help.

We believe there is a huge opportunity to not only connect advisers with consumer but to help our professional adviser customers manage those connections through conversion to paying customers and beyond. This role will work across both our B2B product (Unbiased Pro) and B2C product (

Unbiased continues to grow and now is the right time to hire our first senior product designer. As a small expanding business, we need someone that can both design product and manage our team of two designers. You will play an integral role in scaling Unbiased by helping to create our design strategy, tools and processes that help us create the best product for our customers and users.


You’ll be responsible for…

  • Day to day team management including one to ones, performance management, including goal setting and people development
  • Product discovery: work across problem and solution discovery including usability testing
  • User research: being comfortable with quantitative and qualitative research methodologies and using data to inform your decision making
  • Create concepts and prototypes, testing with users and rapidly iterating
  • Design activities across UX and UI
  • Working closely with product management and technology to deliver product
  • Participate in wider design activities such as workshopping, ideation and design critiquing
  • Be happy presenting to individuals, teams and the wider business
  • Collaborative working across multiple functions and stakeholders

You will be…

  • Customer obsessed
  • Able to creatively solve complex problems by making things simple
  • A Self-starter with a roll your sleeves up to get the job done attitude
  • Collaborative
  • Comfortable with ambiguity
  • Pragmatic – understanding done is better than perfect

To Succeed you’ll need…

  • Proven ability to rapidly build an understanding of a new business, products, users and customers
  • Commercial understanding and the ability to understand the impact of your work on key business metrics
  • Concise and effective communication – bring an opinion to the conversation
  • Growth mindset and the desire to improve the business and the wider product and design team
  • B2B SAAS and B2C experience
  • 4+ years of product design experience
  • 1+ year of management experience is desirable, including performance management and people development

How we’ll take care of you:

  • Brilliant Pension Contributions: We go above and beyond when it comes to helping you to save for your future
  • Investment in your Development: Alongside in-house training, you’ll be allocated £1,000 a year to invest in your career development
  • Investment in your Wellbeing: Your wellbeing is a top priority for us, and you’ll be able to benefit from fully paid subscription to Calm, our favourite Wellbeing App
  • Social Events: We’re a social bunch so you can expect plenty of activities based in and around our vibrant office in the heart of Farringdon
  • Flexible working: we’ll work with you to find the balance of office-based work and remote working

The Usual Benefits: 

  • Holiday: you’ll be allocated plenty of holiday to ensure that you have enough time to recharge, work-life balance is super important to us here
  • Flexible working: we’ll work with you to find the balance of office-based work and remote working
  • Cycle to work scheme
  • Season ticket loan
  • Life insurance

Equal Opportunity 

The best ideas are often the least expected and require new ways of thinking; that’s why our teams at Unbiased are made up of broad range of talented people. We are proud to be an equal opportunity employer. We do not discriminate based on race, ethnicity, colour, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.


Data Privacy 

Personal information about unsuccessful candidates will be held for 12 months after the recruitment exercise has been completed, it will then be destroyed or deleted. We retain de-personalised statistical information about applicants to help inform our recruitment activities, but no individuals are identifiable from that data. Once a person has taken up employment with Unbiased, we will compile a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment. Once their employment with Unbiased has ended, we will retain the file in accordance with the requirements of our retention schedule and then delete it.