Pendo is a multi-app platform that gives users a better understanding of how their targeted applications are being used. Engage gives product teams a better understanding of their own product and how it’s being used, and Adopt gives organizations a better understanding of how their employees experience products that their organization uses, both ones they’ve built, and ones they’ve purchased. With both apps Pendo users are able to remove roadblocks, clarify, guide, and generally improve the experience leading toward better engagement and productivity.
On the Adopt team, we help companies drive adoption across all of their employee-facing software. We also help their employees do their best work, wherever work gets done. Our team strives to build easy-to-use tools and easy-to-read analytics to help our users make informed decisions on the apps they use.
Creating valuable, user-focused, data-driven solutions that balance both user and business needs
Clearly articulating concepts and design decisions to product managers, engineers and other stakeholders
Collaborating with Product and Engineering to break down ideas and define scope for projects
Actively participating in design feedback sessions and discussions
Being a champion for Pendo values, best practices of design and innovation both inside and outside of the company
Seek opportunities to refine internal design processes and make them more efficient, as well as sharing findings with team
Contributing to the Pendo design system and maintaining consistent visual and interaction patterns
Mentoring other designers by offering feedback early and often surrounding deliverables and approaches to ideation and research
Demonstrated experience working independently through the entire design process: user research, prototyping, interaction design and visual design
Adaptability and growth mindset. Can-do, self-driven attitude to achieve results that are infectious.
Deep understanding of the fundamental principles of product design
Experience designing and shipping delightful SaaS experiences
Strong communication and presentation skills
Proficiency with industry-standard design tools (ex: Figma, Sketch, Whimsical, Miro, etc.)
Experience designing for analytics and/or with creating data visualizations
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and attack what truly drives product success. Our mission is to improve society’s experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo’s future. Our culture is passionate, dynamic, and fun.
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: firstname.lastname@example.org. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.