Team Description
Pendo is a multi-app platform that gives users a better understanding of how their targeted applications are being used. Engage gives product teams a better understanding of their own product and how it’s being used, and Adopt gives organizations a better understanding of how their employees experience products that their organization uses, both ones they’ve built, and ones they’ve purchased. With both apps Pendo users are able to remove roadblocks, clarify, guide, and generally improve the experience leading toward better engagement and productivity.
The Engage Analytics team focuses on understanding and providing solutions for B2B product data-related people problems using Pendo. The design team within Analytics is responsible for working with Product and Engineering counterparts to shape these ideas and to provide iterative, data-driven solutions that are useful, usable, accessible and lovable.
Role Responsibilities
Become intimately familiar with Pendo as a product
Apply Pendo knowledge to customer-focused outcomes
Apply professional design experience to Pendo-specific design excellence
Identify opportunities for Design to impact our user experience and explore partnerships with research to help drive product innovation
Strive for “best in class” with your product team + partner with the greater design team on cross-org initiatives
Advocate for the user with strong problem/solution narratives supported by defensible rationale such as customer insights, research, and data
Execute near-term design with high quality and super solid interaction
Craft longer-term vision and UX strategy to inspire team members, stakeholders, and leadership
Minimum Qualifications
The ability to create design solutions (wireframes, concepts, and high fidelity prototypes using Figma) based on user research and business objectives
Experience creating design systems and UI components for software using Figma, CSS, and Storybook or other component library management tools
Experience designing applications for Enterprise organizations
Portfolio of existing work providing case studies and design approach
Ability to work quickly and pivot as needed
Preferred Qualifications
Data visualization interest and/or experience
Experience with Atlassian tools (Jira, Confluence)
Experience working in an Agile environment
Pendo Description:
Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers — a simple way to understand and attack what truly drives product success. Our mission is to improve society’s experience with software.
Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and have a real impact on Pendo’s future. Our culture is passionate, dynamic, and fun.
EEOC
We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.
Accessibility
Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.