Product Development Manager
Arizona State University
Global Outreach & Extended Ed
The Office of Global Outreach and Extended Education (GOEE) in the Ira A. Fulton Schools of Engineering (FSE) at Arizona State University is seeking an enthusiastic and dedicated team player ready to make a difference in the rewarding field of education. Come join a dynamic team as a Product Development Manager to support the design and implementation of an innovative portfolio of professional education and upskilling programs. These programs provide a direct impact to engineers and technical professionals, equipping them with additional skills and knowledge to master new tools, lead technical projects and teams, and advance professionally in their field.
This position creates product roadmaps and provides direction in the development and delivery of innovative products and solutions. Bridges the technical and business worlds in the design of services with a bias toward action and breaking down complex problems into steps that drive product development. Responsible for working closely across cross-functional teams to implement and sustain a great user experience for a digital education portfolio, creating academic partnerships, and product implementation strategies. Resolves customer issues or other disruptions to great user experience.
This is an on-site position based on the ASU Tempe campus.
$63,050 – $85,000 per year; DOE
Reporting to the Director of Global Outreach and Extended Education, this position works directly with faculty, staff, instructional designers, multimedia developers, and external partners to design and produce digital, non-credit online course offerings/programs for large audiences.
Conceptualization, development, and analytics of programs deployed on both Canvas (ASU’s Learning Management System) and external partner platforms (Coursera, edX, other).
Understands and communicates customer needs and product vision, providing rapid feedback to technology team; steers projects to ensure delivery of business value.
Researches, recommends, and pilots new technology to improve the teaching and learning process, enhancing the learner experience.
Creates, maintains, prioritizes and sequences backlog of technology products based on business value and integration/support of stated objectives, strategies, and goals.
Works with stakeholders and is on hand during the course of the product’s projects to answer questions, make difficult decisions and assure the project is on track.
Develops and maintains standards for testing and progress visibility, reports on milestones; advocates/negotiates additional resources as appropriate to ensure achievement of objectives consistent with requestor’s expectations/needs
BA/BS Degree in Information Technology, Business Administration, Marketing or related field AND 8 years product/program management, project management, management consulting OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved.
Evidence of a Master’s degree in a field appropriate to the area of assignment AND three years of experience in learning and development. Included in the 3 total years of preferred experience, at least 1 year of experience managing a learning management system; OR, any equivalent combination of experience and/or education from which comparable knowledge, skills, and abilities have been achieved.
Experience with Canvas as an LMS, Coursera, and other platforms
Higher education experience preferred, working closely with faculty and subject matter experts (SME) from concept to deployment.
Demonstrated understanding of the process to develop an online course (training, academic, etc.) from inception and planning to final delivery.
Demonstrated knowledge with project management tools, such as Smartsheet or ClickUp.
Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse (75%); required to stand for varying lengths of time and walk moderate distances to perform work (10%). Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds (15%). Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts. Ability to clearly communicate to perform essential functions.
The Ira A. Fulton Schools of Engineering Office of Global Outreach and Extended Education (GOEE) leads a dynamic portfolio of global workforce development programs offerings including degrees, professional courses and certification programs working closely with academic units and a global portfolio of industry and government partners.
The Fulton Schools of Engineering on the Tempe and Polytechnic campuses is comprised of seven schools based on academic programs and research areas. Fulton Engineering has a nationally recognized faculty that conducts research, instructs and mentors students, and provides service to the profession and community. Creating diverse and inclusive communities are central to our values. With a firmly set direction to continually increase representation, foster belonging, empower diversity of thought, we are also strengthening our commitment to excellence in research, engagement and high-quality education. Learn more at https://engineering.asu.edu.
In addition, GOEE administers a large portfolio international capacity building projects with the US Agency for International Development, US State Department, and other government and industry partners to improve STEM education and workforce readiness in a number of countries including Vietnam, Indonesia, Costa Rica, Mexico and other regions. GOEE programs offer global professionals access to Fulton Engineering’s nationally renowned faculty through high-impact learning and development experiences delivered via innovative digital immersion education formats.
If you wish to work in an environment where you will be valued for the skills you bring to projects and be challenged to stretch your current capabilities and imagination, then consider becoming part of the Ira A. Fulton Schools of Engineering. To learn more about our team, visit http://asuengineeringonline.com/
Working at ASU has outstanding benefits which include: health, dental, and vision insurance plans; life insurance and disability programs; sick leave and holidays; ASU/UA/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to ASU recreation and cultural activities; and more. To estimate the value of your total compensation, please visit https://cfo.asu.edu/compensation-estimator
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation’s fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.
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ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this position.
IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.
To apply please go to www.asu.edu/asujobs/ see Req Id# 82003BR