Our everyday digital experiences are in the midst of a realtime revolution. Whether attending an event in a virtual venue, receiving realtime financial information, or monitoring live car performance data – consumers simply expect realtime digital experiences as standard. Ably provides a suite of APIs to build, extend, and deliver powerful digital experiences in realtime for more than 265 million devices across 80 countries each month, supporting organizations like Toyota, Bloomberg, Hubspot and Split.
Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. The opportunity in front of us is immense. But we can’t rest yet. And we’d like your help. As Ably enters its next stage of growth, we’re looking for talented and curious individuals to help us build and deliver the platform to power synchronized digital experiences in realtime for one billion devices every week by 2024.
What’s it like to work at Ably?
Ably is entering a new phase of growth led by an experienced senior team. You’ll be part of a successful, highly motivated, and extremely collaborative team. We want to work in a company of inclusive people who treat each other well.
Diversity, Inclusion & Belonging at Ably
We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity.
In this role
As an API Product Manager at Ably, you’ll define and prioritize valuable customer problems that can be solved by dozens of different SDKs across scores of different developer ecosystems. You’ll lead a cross-functional Pod with colleagues from across the entire organization: engineering, developer relations, research and design, DevEd and others. You’ll be customer obsessed and market driven, using data and deep understanding of the problems we solve.
Day to day, you will:
Own your Pod’s roadmap and drive its execution.
Cultivate a deep knowledge of customer problems through research, engagement with the developer community, and interviews with customers and their advocates within Ably.
Lead cross-functional teams in ideating solutions to those problems and validating potential solutions in a fast and lean way.
Identify and implement metrics that provide evidence that we’ve solved the problem for our users.
Promote the solutions within the company through interactions with go-to-market teams and others.
Promote the solutions in the community through writing, presentations, deal support, and other advocacy.
Help drive continuous improvement to the product management process through regular retrospectives and other team projects.
It’s important that you have:
5+ years experience in either product management or another technical customer-facing role such as Solutions Architect or DevRel Engineer
Experience delivering solutions used by developers (e.g. SDKs, APIs or developer tooling) or other customers in the software development ecosystem (e.g. DevOps, APM, Cloud Infrastructure, etc.)
Deep understanding of SDKs and APIs and how they fit in service-based cloud software architectures
Personal experience with software development, and are able to write code (in any modern language) to build prototypes that use our APIs and SDKs.
It would be helpful if you have:
Experience working with both in-house and external development teams
Experience in a company providing a commercial IaaS / PaaS / Cloud API product
Experience at early to mid-stage venture-backed startups
Experience with open-source software with outside contributors
What’s in it for you?
A great company culture where every individual is valued and supported
Share options. We believe that all Ablyans should share in our success and growth
The chance to learn and grow with a fast-moving company, supported by a learning budget that gives you access to professional training, events, conferences, workshops etc.
We’re remote first, so you can work flexibly in a way that fits your lifestyle. You’re also welcome to pop into our communal office space in Boston (right by south station!) if you want to collaborate in-person or socialize with the team.
Fully-paid quarterly summits, where we take a few days to step back as a team and a company, to have some fun together and work on things we might not have time for day-to-day
Your choice of high quality tech kit to work on
Home workstation set up budget of $650, plus an annual top-up of $150
Regular company away days and social events
Weekly individual drinks and snacks budget
Health benefits: medical, dental, and vision insurance plus an employer-contributing HSA option
401K plans with an employer match plus included long-term disability and life insurance
Access to private and confidential coaching with Sanctus
A monthly wellbeing budget with Juno
22 days of paid annual leave plus a day off on your birthday (plus nine federal holidays and your birthday off!)
10 days of paid sick leave (including mental health days) per year
If you enjoy working as part of a technology company, value open source, and love solving hard problems – then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.