As part of our Product team in Digital and Customer Services, you’ll lead multidisciplinary teams working on new and existing products and services for residents and staff.
You’ll work closely with other council teams who want to improve their services, listening to their needs and balancing them with business and technical constraints.
You’ll speak up for our users, whether they are residents or staff, and use data and research to make sure our products and services meet their needs.
At all stages of the product lifecycle, you’ll confidently lead your team in setting a vision and fulfilling it, solving our users’ problems with products we can be proud of.
You’ll report to a lead or senior product manager and play an active role in the development of our product management community of practice.
For the full job description and to make an application, please visit royalgreenwichcareers.com
Who we’re looking for
You’ll have experience of delivering and iterating digital products. You might be an experienced product manager who has led multidisciplinary teams before. Equally, you might be looking for your first product management role, having led impactful projects in an adjacent discipline, such as service or content design. Either way, you’ll be a curious and impact-driven person, whose focus is always on the user.
You’ll be a leader who listens to and values the opinions of others. You’ll work well with people from different disciplines in your team and colleagues from across the council, to create the conditions for the best decisions to be made. You’ll also be curious about technology and not afraid to try new things.
You’ll be passionate about developing your skills and supporting others in the team.
We’re building a team where everyone feels safe to be who they are. We value empathy, open mindedness and a real passion for our mission.
Why join Royal Greenwich
Royal Greenwich is a vibrant borough, with a rich history and diverse community. We’re proud of the work we do to serve our residents.
We have a vision of a happier, healthier and more connected borough. To achieve this, we’re investing heavily in our digital services and we’ve published our first ever digital strategy. It’s what shapes what we’re working on for the next four years and beyond.
It’s an exciting time to join us. We’re searching for people-focused digital experts to join our new team. We’re focused on improving services for our residents and making our borough truly digital. There’s plenty of opportunity for you to have your say and help shape our work.
Read our blog to find out more about who we are and what we’re working on.
We work in self-organising teams with colleagues from across the digital team and across the council, including:
- service designers
- user researchers
- content designers
- business analysts
- developers
Who we are
Our values are at the heart of all the work we do:
- improving residents’ lives and opportunities
- demonstrating respect and fairness
- taking ownership
- doing things better
- working together across the council
These values are incredibly important to us, so you’ll be in an environment that promotes knowledge, empathy, equality and skill sharing.
What we offer
- 28 days’ annual leave (rising to 31 days)
- Flexible and partly remote working arrangements
- Mental health support, including an external counselling service
- Pension scheme
- Long service awards
- Learning and development opportunities, including apprenticeships
- Staff networks for mental health, LGBTQ+ support, racial equality and more
- Vouchers for free eye tests
- Annual season ticket loans
- Reduced-rate gym membership
- Cycle to work scheme
- Greenwich One Card which entitles you to discounts at local businesses
Apply for this role
To apply for this role you must:
- complete an online application form please visit royalgreenwichcareers.com
- ensure you upload a CV as part of your application
- write and upload a supporting statement in the form of a cover letter
It is unlikely that we’ll shortlist you for an interview without a cover letter. A good cover letter will help us know why you’re right for this role.
Talk to us or ask any questions
If you’d like to know more, you can speak to Dan Harper-Wain (Senior Product Manager) or another member of the team by emailing dan.harper-wain@royalgreenwich.gov.uk.
Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community.