In 2011 SkySlope started as an idea born at the kitchen table of our CEO, with just him and two others. Headquartered in Sacramento, California, we have since grown out of our previous 3 offices and many of our close to 180 employees are spread all across the United States. Those 180 employees support close to 300,000 users across 5,000 offices nationwide and now in Canada as well. Included in that is 8 out of the 15 largest Real Estate Brokerages in the nation.
But, despite being happy with what we’ve achieved we know that as industry leaders in our space there’s a lot of work left to be done. All of the growth and success that has happened is a result of us obsessing over building cutting edge software that makes the Real Estate world a better place. We know this only happens by hiring people who don’t just come up with out of the box ideas but hiring people who actually see those ideas through and bring them to life. As we’ve grown, we’ve been fortunate enough to hire plenty of people who possess that quality and realize it’s equally important to hire people who can pair that skill with empathy, collaboration, and a keen sense of urgency. If you’re looking to join a company where you can have real impact and surround yourself with an incredible team of people then look no further.
Overview:
As Manager of Product Operations, you will grow the Product Operations function at SkySlope to deliver value to our product and development teams, stakeholders, and customers. You will lead a team of Product Operations Associates to help support product launches, set and measure success metrics, and advocate for the customer. This is a new function at SkySlope and you’ll help define and execute new processes, functions, and projects. As the leader of the team, you will be responsible for developing your team through coaching and mentoring, as well as leading by example as a player-coach.
What You’ll be Doing
Lead a team of Product Operations Associates to deliver on key initiatives within the product development organization
Create an inspiring team environment with an open communication culture
Set clear team goals and prioritization as set forth by company initiatives
Leverage data to track and regularly monitor progress on success measures and goals, and identify opportunities for improvement
Establish, drive, and continuously improve our launch processes to ensure all internal stakeholders can support a successful launch
Collect internal and external feedback, and synthesize the feedback into meaningful opportunities for the product and development teams
Define and drive processes to support customer feedback, support questions, and escalations to the product and development teams
Management of process and tools to facilitate idea intake, experiments, and product roadmap updates
Develop relationships with, and maintain regular communications with key stakeholders throughout the company
Directly manage large projects and coordinate across stakeholders as needed to ensure the right resourcing, execution, and communications are in place to deliver results
What You Bring to The Table
BA/BS degree with 5+ years of product operations, project management, or other related experience in an agile environment
2+ years of direct people management experience
2+ years of cross-functional project management and leadership experience, ideally with B2B SaaS technology
Excellent communication and presentation skills; a track record of successful engagement of both internal and external stakeholders
Demonstrated track record of data driven decision making
Proficiency with data analysis and querying technologies (e.g. Excel, SQL, etc.)
Bonus Points For
Experience in real estate
Experience as “first of function” to shape team
Perks & PTO
– 15 PTO days per year
– 16 paid holidays per year (5 floating to be used at any time)
– Paid day off on your birthday
Insurance Offerings
– Medical, Dental and Vision Insurance
– Short and Long Term Disability Insurance
– Company paid Life Insurance
– Flexible Spending Account
– 4 Weeks Paid Parental Leave
Retirement and Investment
– 401k + match
– Employee Stock Purchase Plan opportunities