Product Manager

FutureLearn is transforming access to education. Backed by the Open University and based in London’s Camden Town, we offer online short courses, programs and degrees run by many leading universities from around the globe. Our vision is a global community, where everyone learns together and enjoys access to the education they need to transform their lives.

We are looking for a Product Manager who will work with an established product team to create enjoyable, flexible and credible experiences for our learners and partners. We welcome applications for this role from people who already have experience in product management or are looking to move into product management from another discipline.

To find out more about how we do product management at FutureLearn read our in progress blog post series about roadmapping.


What you’ll be doing

Product Managers at FutureLearn are responsible for four key areas:


  • Understanding and interpreting data and user research
  • Encouraging and managing ideas generated from learners, partners and staff
  • Working with marketers, developers and designers to understand complexity of different solutions


  • Evaluating and scoping opportunities based on learner, business and partner needs
  • Shaping the strategic direction of the product
  • Creating, managing and communicating roadmaps and backlogs for specific products
  • Developing explicit metrics to measure success and guide decision-making


  • Facilitate team decisions and resolving conflicts
  • Prioritising – (and saying ‘no’)
  • Defining and agreeing what ‘done’ looks like
  • Writing stories and defining scope
  • Celebrating success when the team’s outcomes are met
  • Encouraging innovation, both in what we create and how our product team works


  • Communicating the vision for an area of our product, as well as roadmaps and plans, to the team
  • Facilitating workshops with stakeholders and product team members
  • Contributing to regular meetings such as sprint reviews
  • Sharing information regularly with other teams to understand their plans



If you’ve been a product manager before then you will have demonstrable experience of:

  • Working with cross functional teams in a product management capacity
  • Facilitating developers, designers, user researchers and others to successfully deliver projects in a hands-on way
  • Communicating ideas, numbers and vision to a range of stakeholders
  • Planning and prioritising product development

If you’ve not worked in a product management role before, we welcome your application and we’ll be looking for demonstrable experience of:

  • Relevant work experience – for example in education, tech or marketing
  • Working effectively with people in a range of different roles and facilitating them to make decisions and get things done
  • Communicating well to a range of stakeholders verbally and in writing
  • An interest in product management and evidence that you take charge of your own professional development

In addition, you’ll have an interest in the future of education, thrive on exploring pioneering new ways of doing things and be passionate about creating delightful solutions.


  • Great mentoring and support from our product management team
  • £40,000 – £60,000 p/a salary based on experience
  • 28 days holiday (plus 8 days public holiday)
  • Buy & sell up to 5 days holiday
  • Charity day (volunteer for a charity of your choice)
  • Cycle to work scheme
  • Flexible working environment/hours
  • Pension (4% employer / employee contribution)
  • Great coffee, teas & fruit and daily breakfast
  • Perkbox