Senior Digital Experience Manager

Full-Time London Closes: 2023-11-06

Senior Digital Experience Manager
35 hours per week
Hybrid (2 days per week in the UK London office)
£48,692 per year

We’re looking for an experienced Digital Experience Manager who is passionate about building products and experiences that meet our users needs throughout the whole life cycle. You’ll improve accessibility, equity and experiences for users, create innovative ways of working  to identify and manage emerging problems, and support a crucial part of Parkinson’s UK.

About the role 

You’ll be responsible for developing and optimising core and strategic products, leading one of our three digital product groups, and supporting and developing the digital experience managers. This role focuses on our products that help our users participate in the community and our work, but you will work closely with other groups.

You’ll collaborate with product teams, key stakeholders and subject matter experts within directorates to define and develop our strategy to align with our user needs and our broader organisational strategy.

What you’ll do:  

  • Inform and shape the product management culture and practice at Parkinson’s UK, and cultivate a strong peer network within the product and digital charity communities
  • Define and manage a product roadmap balancing delivery with value and aligned to the organisational strategy
  • Utilise user-centred design and data-driven decision making to ensure product development is appropriately informed at every stage of the life cycle
  • Work with other specialists including project managers, business analysts and QA professionals to ensure the products are developed in alignment with change projects, when applicable
  • Work with agencies to deliver product roadmaps, strategic projects and resolve bugs and live issues

What you’ll bring:

  • Experience in managing multiple products and initiatives simultaneously with appropriate prioritisation
  • Experience of Product Delivery including User Story Creation, Prioritisation and End User Testing
  • Ability to work autonomously with confidence and set a clear direction for strategic workstreams
  • The ability to communicate effectively with technical and non technical specialists. With ability to influence and generate buy-in across the organisation
  • Proven ability to handle, analyse and synthesise qualitative and quantitative data to inform decisions

This is an exciting time for Parkinson’s UK and we would love you to join us!

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.

The interview process will be:

Friday 10 November – Introductions and informal meetings

Thursday 16 November – Formal panel interview

We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief. We actively encourage people with Parkinson’s to apply.