About the company:
Pockit is a ‘challenger bank’ for the financially under-served, and a fast-growing London fin-tech startup. With over 250,000 customers, the company is on a mission to eliminate financial exclusion with a simple, transparent retail banking model.
Founded in 2014, the company currently has 60 employees, and the senior management team includes an ex-Bain consultant who helped prepare WorldPay for IPO, a former Googler who grew Chrome to #1 and brought YouTube to Europe, and a founding member of the engineering team at WorldRemit.
About the product:
Pockit provides a simple, transparent alternative to banking to people who are financially excluded from mainstream banking — those with poor credit, those paid largely in cash and those looking for alternative money management solutions to traditional high-street banks. Unlike many other fin-techs, Pockit’s audience is notably non-London-centric, and non-millennial.
The product today comprises a digital current account and a contactless MasterCard.
Customers use Pockit to shop online and offline, earn cashback with leading UK retailers, set up Direct Debits, send money to other UK bank accounts and transfer money internationally at the tap of a button.
The pricing is inspired by the retail industry, with different features either provided free of charge or priced simply at 99p each. Feedback from customers of this simple, easy-to-understand pricing model has been extremely enthusiastic.
In addition to a current account, Pockit is about to launch other financial products, with a goal to making banking simple for those who find banking hardest. Pockit’s product roadmap includes credit, insurance and budgeting products for those who find these services difficult to access or comprehend. Pockit’s objective is to eliminate financial exclusion in the UK, and around the world.
About the role:
In a world with ever more consumer choice, Pockit believes that a strong product experience will one of the primary determinants of user-growth and larger business success.
The Product Manager will combine both user-empathy and diligent, thorough product delivery to build an intuitive and emotionally rewarding product experience. The PM will own the definition and delivery of the Pockit’s products and features and their associated KPIs.
* Shape the roadmap. Decide what products, features and improvements Pockit should build, through both quantitative data and qualitative user-insights
* Scope, define and prioritise products and features. Ensure the team is building products with a high quality bar, and a high velocity.
* Choreograph the rollout of products and features through coordination with other parts of the business (engineering, operations, marketing)
* Regularly track performance of Pockit’s KPIs and obsess over both “quick wins” and
“big strategic wins” to drive these metrics forward
The ideal candidate will:
* Have shipped products before, ideally at a B2C start-up with a product-led culture
* Have strong business judgment, and display the ability to make the right judgment-calls everyday for both users and the business
* Have the ability to see the world from someone else’s eyes, and experience what they feel when they interact with Pockit at different times and in different contexts.
* Be a good explainer. Be able to hold a complex amount a material in their heads, and communicate to different groups of people differently, with the right level of context and specificity (eg: execs vs engineers vs customers)
* Be data-savvy. Have the skills to dig into numbers and make recommendations with ease.
* Be inherently optimistic, and start with “what if”
* Be egalitarian at heart and care about inclusion and equality
What we offer:
* The opportunity to shape the product roadmap at a fast-growing London fin-tech startup with a unique social mission
* A great central London location
* Untracked holidays
* A wide range of employee perks
* Regular company socials
* Free snacks, coffee, tea and fruit everyday
* Exposure to senior executives, investors and the board