Product Analyst

About PatsnapPatSnap (backed by Sequoia) is the world’s leading Intellectual Property Analytics and Management platform that empowers senior business leaders to accelerate growth through Innovation and R&D. IP and patent strategy is now a major board level priority – our product solves a real and growing problem globally. Our differentiation is the reason behind the company’s exponential growth. Our market is limitless because patent strategy is relevant to all businesses ranging from NASA to PepsiCo.

PatSnap now employs over 900 people worldwide with offices in London, China, Singapore, and Los Angeles, and is doubling year-on-year.

Overview of the role

● Be responsible for building a deep understanding of how people use our products and generate actionable insights to help us build a product that is solving problems for our users

● Bridge the gap between business, product, UX and development teams and help them make decisions based on user insights

● Consult on data quality and availability with technical teams

● Develop a solid user tracking strategy and ensure that all products have user interaction tracking in place

● Own our product analytics toolset, on which you will organise and design user behaviour data collection flows diagrams and their funnels

● Determine key measurement metrics for new functionality and define tracking strategy

● You will devise A/B tests to validate hypothesis and analyse experiment results to understand the impact of product changes on our users

● Support qualitative user research and conduct surveys and user interviews to supplement quantitative insights when needed


Minimum qualifications:

● 5+ years experience in product analysis, supporting product development teams

● Proficiency in SQL and the ability to generate insights from large datasets with little engineering support

● Familiarity with tools like Amplitude & Google Analytics

● Experience in designing and evaluating product experiments