Product Manager

Company Brief

Fitch Learning is a leader in financial services training. With unrivalled breadth and depth of training, the company delivers learning solutions for apprentices and graduates, to those with 10+ years’ experience in Financial Services. The business is split into three divisions:

  • Professional Qualifications – regulatory and exam training including CISI, CFA and CQF
  • Corporate Solutions – bespoke blended learning solutions, incorporating innovative digital learning solutions with quality classroom training
  • Public Courses – a wide range of specialist courses, open to the public

We’re looking for individuals who have drive, enthusiasm and passion.  In return, you’ll find Fitch Learning a stimulating place to work and progress your career.

Role Purpose

We are currently expanding our Product Team and looking for a Product Manager who will be responsible for several digital products, platforms and services, managing their roadmaps and delivery of new developments. This is a very exciting, standalone role based in New York, reporting to the Head of Digital Learning.

Role Responsibilities

  • Determine customers’ needs and desires by conducting user research and liaising with the business
  • Manage the nature and scope of present and future product lines by reviewing product specifications and requirements and appraising new product ideas
  • Assess market competition by comparing company’s product with competitors’ products
  • Bring new products to market by analysing product requirements and product development programmes; create return on investment analyses; participate in product definition; populate, prioritise and groom the development backlog with well-formed user stories
  • Establish time schedules for product delivery and recommend resourcing requirements
  • Document and communicate product capabilities and answer queries on product features and behaviour
  • Ensure that features are implemented correctly and work as expected
  • Work closely with stakeholders to ensure effective and efficient implementation of the product features
  • Meet delivery objectives by maintaining daily contact with development team and escalating issues that arise

 Role Requirements

  •  You will be an experienced Product Manager or Product Owner with 5-6 years experience within a global team
  • Experience of working in large multi-faceted software and content development projects
  • Experience conducting user research and transforming analysis into recommendations
  • Knowledge of financial services and delivering FinTech solutions
  • Advanced skills in using Jira and visual communication tools
  • Adept at understanding product capabilities and breaking these down into well-formed user stories
  • Skilled at communicating to stakeholders with varying levels of technical knowledge
  • Experienced negotiator with ability to handle conflict
  • Strong attention to detail
  • Skilled problem solver
  • Financial qualification would be advantageous