Optimisation Manager

Role – Optimisation Manager
Company – Photobox
Location – London

We don’t sell ‘off the shelf’ products … we’re personal. Every single thing you buy from us is unique to you. The purpose of our great family of brands is to magic our customers’ photos, words and feelings into precious objects that make them smile, laugh and, sometimes, cry. We’re in the business of ‘one-of- a-kind’ and so delighting each and every customer is central

to everything we do.

We are always moving forward, adjusting constantly with the market and to be even closer to our customers. We had humble beginnings, but always rich ambitions and we haven’t lost sight of that ‘start-up’ way of thinking. As such, we’re not afraid to make bold decisions and quickly change things if it’s the right thing to do – as employees, our roles are constantly evolving, and our priorities shifting to what will really make the difference. There are always new and challenging projects being launched, which at times can be overwhelming … but so much fun!

The Role

A key part of the Photobox team, responsible for owning and leading the Photobox digital product optimisation and testing programmes from product performance analysis to hypothesis and test design to test implementation to action.

Continually improving our digital products through A/B testing, MVT and personalisation, collaborating with our Analytics, Commercial, Product and Technology teams.

You will have a direct impact on the customer and be at the core of a test and learn culture within Photobox

Key responsibilities

Champion the test & learn culture at Photobox with data at the heart
Lead the digital product optimisation and testing programme for Photobox
Accountable for the workflow from opportunity analysis, to hypothesis design, to test plans to implementation, then interpretation
Design tests to maximise the insight in to our customers
Building strong relationships with key stakeholders across the business
Working with the Analytics team to discover, design, execute and monitor experiments
Driving and influencing change by working cross-functionally and inclusively

About you:
5+ years relevant experience including experience with online optimisation and analysis
Previous experience of product and/or project management, ideally within ecommerce
Highly numerical and analytical
Using qual and quant methods and tools to discovery opportunities for improving our core KPIs
Google analytics and data visualisation experience
Strong experience with online optimisation platforms such as Optimizely, however with a working knowledge of the principles behind them
Excellent communication and influencing skills

Nice to have
Good knowledge of statistical testing theory and implementation using statistical tools
An understanding of machine learning and artificial intelligence would be an advantage

A taste of what to expect as part of the team

Our office near Borough Market & Tate Modern has a relaxed, social atmosphere. We’re currently gearing up to move to an incredible new space in Farringdon around Spring 2018. With loads of natural light, spaces to support our ways of working and great neighbourhood bars & restaurants we can’t wait to make the move
Regular socials, engagement activities, drinks, treats and plenty more – and you can be as involved in as little or as much as you’d like
We’re open & honest, actively listening to employee feedback to help us in our goal to become an Awesome place to work
Together we have shedloads of ambition and actively support each other to hit our goals and drive the business forward
All sorts of Learning & Development support, including a dedicated budget per team. We’re also launching exciting new development tools in 2018
Annual leave (excluding Bank Holidays)
BUPA Private Medical Insurance
Denplan Private dental insurance (Depending on Grade)
Contributory pension scheme
Life Assurance that pays out x4 salary
Eye Care Vouchers
£10000 interest free travel loan
Cycle2Work scheme
Generous credit to spend on our products (varies per brand)