We are an online micro-lender helping underbanked, overlooked, consumers onto and up the credit ladder. Powered by the growing prevalence of the smartphone, we’re working to make consumer credit more inclusive and affordable for those who need it most.
Backed by leading European and US fintech investors, we are accelerating financial inclusion through data; cutting costs for our customers and improving the quality of financial services. In the UK alone we provide fair access to credit to 12m migrants and working poor; we have originated around half a million loans to 155,000 unique customers and provided funds of over £323 million to financially excluded communities.
Our app and our smart-phone based scoring model interpret and use alternative data in underwriting, risk management and customer engagement. By operating outside the traditional financial services system we serve the underbanked whilst giving people access to the financial system.
We believe that technology should enhance customer service, offering a commitment to quality service, convenient access, and financial empowerment.
We are based in Central London and have talented teams working from across the globe: China, Mexico and Europe. As we embark on our next phase of growth in the UK and expand to Sub-Saharan Africa, we are looking for an inquisitive, creative and driven Product Manager to make massive improvements in how we serve customers.
Some of our upcoming challenges:
- Build internal tools to scale the productivity of our customer-facing colleagues
- Create the best possible mobile experience for loan applicants and existing borrowers
- Build mobile products that will help people manage their finances in a fun and painless way, whilst helping improve their credit
- Ensure our tech stack is modular enough to support growth and expansion, with well-defined API boundaries between products owned by different teams
- Launch experimental lending products in new countries
What you’ll do
- Work with your product team to define annual and quarterly objectives and key results (OKRs), to ensure alignment within the team on what you would like to achieve
- Define and implement an overall vision and roadmap for your product, which provides a high level of what you expect to build to achieve your OKRs
- Drive consensus on prioritisation of features and other development, through a strong focus on objectives and metrics
- Smooth the work of UX and Engineering colleagues by making requirements and metrics clear, though a mixture of PRDs, rough mockups, answering questions, and whatever else it takes to ensure clarity
- Partner with the VP of Engineering to ensure new functionality is built in scalable and flexible ways
Who you are:
2 to 10 years’ experience as a Product Manager at a tech company
- You have acute analytical skills and able to find solutions to complex problems Excellent and clear communicator, when writing or speaking
- Self-motivated and organised: you never wait for someone to tell you what to do next
- Creative and entrepreneurial: you are always looking for the most efficient path to reach your objectives, both in terms of colleagues’ effort and in terms of cost
- Understand technology/coding well enough to challenge engineers and propose ideas for better ways of building things