Trust is hard-earned but quickly lost. Fraud is one of the fastest ways to erode trust. Customers need to be able to trust that a property they book will give them a high level of satisfaction. We also need to have safeguards to protect ourselves from scammers, organized fraud rings, and other bad actors while minimizing the impact to legitimate customers. We need to do this in a scalable manner in an always-on world.
As Supply Fraud Product Owner, you would lead our efforts to scalably combat supply fraud. This may include algorithmically and procedurally identifying fake properties, combatting scams and nefarious activities, and disrupting crime.
This role is based at Bangkok, Thailand.
A Product Owner will see the big picture and the small detail at the same time. He or she will understand the broad needs of the business, scan the supply fraud technology landscape, spot trends and technical developments and update the product roadmap as needed. At the same time, he or she will understand every detail of the product from design to functionality to usability.
Agoda is an online hotel and accommodation booking website part of the Booking Holdings Group (alongside Kayak, booking.com, rentalcars.com, and others), which is by far the largest and fastest growing travel portfolio in the world. The best part is that each brand operates independently, meaning we have the resources of a big enterprise, but the mentality of an entrepreneurial startup.