Product Manager

Company Brief

Fitch Learning is a leader in financial services training. With unrivalled breadth and depth of training, the company delivers learning solutions for apprentices and graduates, to those with 10+ years’ experience in Financial Services. The business is split into three divisions:

  • Professional Qualifications – regulatory and exam training including CISI, CFA and CQF
  • Corporate Solutions – bespoke blended learning solutions, incorporating innovative digital learning solutions with quality classroom training
  • Public Courses – a wide range of specialist courses, open to the public

We’re looking for individuals who have drive, enthusiasm and passion.  In return, you’ll find Fitch Learning a stimulating place to work and progress your career.

Role Purpose

We are looking for a Product Manager who will be responsible for multiple digital products, platforms and services.  You will drive the vision, definition and delivery of new products and services through research, road mapping and working within a self-managed, cross-functional team. This is a very exciting role, based in London, reporting to the Head of Digital Learning.

Role Responsibilities

  • Determine customers’ needs and desires by conducting user research and liaising with the business
  • Manage the nature and scope of present and future product lines by reviewing product specifications and requirements and appraising new product ideas
  • Assess market competition by comparing company’s product with competitors’ products
  • Bring new products to market by analysing product requirements and product development programmes; create return on investment analyses; drive product definition; populate, prioritise and groom the development backlog with well-formed user stories
  • Establish time schedules for product delivery and recommend resourcing requirements
  • Document and communicate product capabilities and answer queries on product features and behaviour
  • Ensure that features are implemented correctly and work as expected
  • Work closely with stakeholders to ensure effective and efficient implementation of the product features
  • Meet delivery objectives by maintaining daily contact with development team and escalating issues that arise

 Role Requirements

  • You will be an experienced Product Manager or Product Owner with 5-6 years experience within a global team
  • Experience of working in large multi-faceted software and content development projects
  • Experience conducting user research and transforming analysis into recommendations
  • Knowledge of financial services and delivering FinTech solutions
  • Advanced skills in using Jira and visual communication tools
  • Adept at understanding product capabilities and breaking these down into well-formed user stories
  • Skilled at communicating to stakeholders with varying levels of technical knowledge
  • Experienced negotiator with ability to handle conflict
  • Strong attention to detail
  • Skilled problem solver
  • Financial qualification would be advantageous