The Senior Product Manager is the primary product owner for Crisp’s UGC moderation and monitoring Enterprise SaaS Platform. You will be responsible for defining the customer requirements that fulfil the needs of Crisp’s global customer base. You will lead the prioritisation of the Product Development Team and be accountable to the Executive Team.
Specific responsibilities include: market needs discovery, product roadmap, service requirements, management of the software development team priorities and management of relationships with other key stakeholders. Key areas of accountability include researching and assimilating customer feedback, reflecting this in the definition of our future proposition set, setting an achievable roadmap, evangelising this internally, defining an actionable development plan, working with the Product Development Team to define and iterate the proposition as it evolves and finally sign off all customer-facing product releases. Ask us for a full job description for further detail.
Crisp Thinking has offices in Leeds, London, New York and Brisbane. As the global leader in our sector we already deliver services to hundreds of global brands but move at the speed of an entrepreneurial start-up to continually meet the changing needs of this evolving market. You’ll be working with household brand names in every sector, including entertainment, fashion, travel and social platforms. This new function provides an opportunity to work closely with the CEO and Executive Team to shape the future of Product and our business.