User Experience Designer

Full-Time Anywhere

Identity is the key for trust and security at the heart of online transactions. IDnow is one of Europe’s fastest growing FinTechs using machine learning to build an effective Identity-as-a-Service platform that can verify in real time the identities of people from 65 different countries. We are backed by two leading venture capital investors as well as a consortium of well-known business angels. Founded in 2014, we already count a large and fast growing team of 300 colleagues from 35 different cultures. Clients are leading international companies such as Commerzbank, UBS, Sixt, Erste Bank and Telefonica Deutschland, many FinTechs like Fidor, N26 and auxmoney as well as many blockchain-based companies.

Tasks

  • Responsible for developing world-class identity verification experience for end consumer
  • Design and specify state-of-the-art user interfaces in cooperation with our Product Management and Development Team
  • Translate user and customer needs into tangible product & service improvements
  • Consult B2B customers regarding best in class customer experience with special focus on usability, conversion rate increase, ease of process
  • Support our Product Owner and Operations Department with agent related workflow management software tools
  • Lead the entire user-centered design process

Qualifications

  • Proven working experience as UX/UI Designer or similar role
  • Sound knowledge of quantitative and qualitative research methods (e.g. user testing, A/B testing, usability testing, user interviews)
  • Strong ability to analyze research data and translate data to actionable insights for the team
  • Ability to identify design problems based on user research & heuristic review
  • Experience in developing solutions that aligns customer with user needs to ensure user friendly experiences
  • Good UI, visual design and animation skills
  • First experience working with development teams
  • Experience in B2B is a plus
  • Proficiency in English and basic German language skills

We offer

  • Employment in a strong, expanding company with experienced, motivated colleagues in the heart of Munich
  • Work on state-of-the-art technologies in an exciting, innovative environment
  • Modern hardware with set-up à la carte
  • Modern architecture and technologies
  • Start-up spirit: Flat hierarchies, relaxed and professional working atmosphere

Our Technologies

  • Native Android and iOS app; additionally SDK for customers integrating our service into their own app
  • Connection to backend using REST API
  • Objective C, Swift, Java, JNI, C/C++, Networking (Retrofit, AFNetworking), WebRTC, OpenCV, Machine Learning
  • Testing: JUnit, Mockito, Selenium
  • Deployment: Git, Jenkins, Docker, Linux

 

We look forward to receiving your compelling application with a possible start date and salary expectations.

In case you have further questions, please feel free to contact Julia Neu at +49 89 413 24 6020.