ITV SVOD Product Manager – (Member experience)
London (Waterhouse Square)
Permanent
Full-time
ITV is the biggest commercial television network in the UK. Behind every famous face, there are hundreds of others, all doing their bit to make things happen. We love telly, we’re passionate about content and most importantly we understand our audiences. As a growing international company, we’re commercially minded and have a global focus. We’re all about pushing the boundaries and being innovative.
Why you should join us…
ITV loves helping people build their careers. Every day we create quality content for different platforms, including some of the UK’s best-loved TV programmes. Behind the scenes, our diverse team works collaboratively in a variety of different roles, thinking creatively and commercially to make an impact across the globe.
We are looking for a ITV SVOD Product Manager – (Member experience) to join our collaborative team.
ITV is the biggest commercial television network in the UK. Behind every famous face, there are hundreds of others, all doing their bit to make things happen. We love telly, we’re passionate about content and most importantly we understand our audiences. As a growing international company, we’re commercially minded and have a global focus. We’re all about pushing the boundaries and being innovative.
ITV has announced it will be launching a new Subscription Video on Demand (SVOD) service for the UK market. Whilst many details remain confidential at this stage this is a major initiative for ITV with a high profile within the company and in the wider UK media landscape. There are opportunities to join the fast growing launch team charged with delivering all aspect of this exciting project.
What this role will entail…
As the ITV SVOD Member Product Manager you will lead the product strategy, ideation, experimentation and delivery of a roadmap of features, experiences and experiments across a variety of devices that result in increased engagement and retention of our existing subscribers.
Reporting to the Head of product, ITV SVOD you will be…
Some Key Responsibilities:
- Launching and leading the iterative improvement of content search & discovery experiences and features that drive viewing starts
- Leading our playback and streaming experience by pursuing experiential improvements that increase time spent and frequency of return
- Responsible for personalising the experience of ITV SVOD using a variety of segmentation and algorithmic approaches so that the right content is always put in front of the viewer with the highest propensity to view
- Leading the quality of cataloging of our content so that our personalisation and discovery mechanisms can be effective
- Driving continuous improvement in our the quality of our content assets so that our amazing telly looks as good before you watch it as it does when you watch it
- Ensuring our members are able to administer their account where and when they need
This is a large role with a big remit, the experience you will need…
- An outcome driven approach, we value objective improvement over subjective opinion. We want to know we are shipping value.
- Previous subscription business model and product experience
- Proven track record and significant search and discovery experience
- Proven track record and knowledge of metadata and cataloging
- A passion for behavioural economics, choice architectures and human decision making
- A deep understanding of the I.P driven TV industry and trends
- Many years of hands experience in product methodology married too a data driven approach to prioritisation and impact assessment
- Demonstrable expertise in multivariate testing principles and a track record of successful initiatives
- Ability to foster collaboration between data scientist, engineers and designers to achieve the best possible outcomes
- Be an experienced communicator of product visions, prototypes, roadmaps and release cycles
Closing date: 7th December 2018
We make the biggest new television hits, we have an enormous catalog of past and present hits and an amazing studios business busy making the nations future favourites, and we have huge mass market reach.
Why you should join us…
ITV loves helping people build their careers. Every day we create quality content for different platforms, including some of the UK’s best-loved TV programmes. Behind the scenes, our diverse team works collaboratively in a variety of different roles, thinking creatively and commercially to make an impact across the globe.
At ITV we celebrate individuality. We are committed to increasing the diversity of our workforce and we strongly encourage applications from candidates from all backgrounds. We are proud to be a Disability Confident Employer and if you’ve a disability and meet the minimum criteria for the role we’ll guarantee you an interview. We’re happy to discuss any additional support you may need during our application process as part of our reasonable adjustments approach. So we encourage you to get in touch with us if you require additional support…
At ITV it’s your talent that matters and we want you to be the best you can be.