Senior Product Manager

Full-Time Remote Closes: 2023-10-20

Checkit uniquely combines smart sensors and workflow software to provide the analytics and insights that complex organisations need to deliver a safer, more efficient and streamlined service to their customers. Our clients are spread across the healthcare, biopharma, assisted living, food service and facilities management sectors.

As a Senior Product Manager, you will work closely with colleagues across our Product & Engineering, Sales, Customer Success and Commercial Operations teams to ensure that we continually evolve our product offering, ensuring that we have the most technically advanced product portfolio possible, with a specific focus on one or more of our product value streams. You’ll develop a strong understanding of technology, market, customer and requirements, using this knowledge to plan the evolution of our products and deliver incredible value for our customers.

We’re looking for an accomplished and experienced Product Manager, ideally with some relevant sector experience. You’ll understand the product lifecycle journey, how to effectively manage a product roadmap, how to plan for future product development, and how to keep the needs of the customer front and centre in everything you do. This is a senior position that will help to shape the future product evolution of our industry leading company.

What you’ll be doing

Owning one or more value streams for Checkit’s products, managing their development and lifecycle.
Owning the roadmap and backlog, taking into account customer needs, product strategy, value propositions, competitor analysis and internal operational requirements.
Creating clear justifications for product plans and investments, working with stakeholders across the business as well as finance analysts.
Communicating product strategy, explaining benefits and rationale, setting clear expectations and evangelising benefits.
Building a deep understanding of customers’ problems and Checkit’s role in solving them now and in the future.
Working with product engineering to develop solutions and specifications, ensuring that both functional and non-functional priorities are addressed.
Managing product launch, coordinating all related activities.
Training Sales and Presales teams on key features and benefits.
Acting as the product owner in-life, acting as a source of knowledge and insight and supporting complex sales opportunities and RFPs.
Prioritising fixes and updates in response to customer issues.
Analysing performance, usage and profitability, using the results to feed back into lifecycle plans.
Planning and implementing end of life strategies for features/product lines that are not fit for purpose.

What we’re looking for

Substantial experience in product management or similar role within a SaaS environment.
Demonstrable success in building and launching new B2B products.
An understanding of cloud platforms, IoT, data and mobile application technologies.
Experience of Agile development methodologies.
Experience writing business requirements.
Proven ability to work with customers and customer-facing teams to capture customer needs and develop value propositions.
Great communication skills, able to interact with stakeholders at all levels from Directors and Product Managers to Engineers.
Ability to say no – Product Managers always have more requests than there is capacity!
Organised and able to focus on what matters in the face of many potential distractions and requests.
An appreciation of and interest in user experience and design.
The ability to build business justifications and model user behaviour.
The ability to prioritise and deliver in the face of many opportunities and demands.
The ability to translate abstract ideas into practical steps.

What’s in it for you

Checkit offer a range of benefits designed to give you the opportunity to learn and develop your skills, provide for your future, look after your routine healthcare, and feel protected if life throws you a curve ball. Our benefits include:

Everyone gets a generous amount of leave, above the statutory levels, to help you rest and recharge
Your birthday off in addition to your annual leave allowance
2 mental wellbeing days off per year, to take the time to reset and look after yourself
Life insurance at 4x your basic salary
Up to 20 paid sick days in any rolling 12 month period
Income protection insurance to pay your wages if you need extended time off work due to illness
Health cash plan to help with the costs of optical, dental and support for your mental wellbeing
Access to Help@Hand health & wellbeing app
Contributory pension scheme
Share award scheme, allowing you to be rewarded for our future success
Enhanced maternity and paternity pay, and paid loss of pregnancy leave
Up to 60 days “work from anywhere” per year, allowing you to work from overseas
Unlimited access to thousands of courses on LinkedIn Learning, and Pluralsight for tech roles

In addition, we have a remote-first, work-where-it-works culture, meaning that in most jobs, you’ll be able to work from home for the majority of the time, going to one of our offices in Cambridge, Fleet or London only when you need to collaborate with your team.

About Checkit

Checkit optimises the performance of people, processes and physical assets with connected digital solutions. We help companies with remote, deskless workforces to schedule, manage and analyse the activities of their teams to deliver improved productivity, engagement and cost savings. Via digital assistants that provide guided workflows, powerful dashboards that provide insights into critical activities and bring dark operations to light, and smart sensors that monitor critical assets and building facilities, we give leadership teams the ability to schedule and plan activity, and know what is happening as it happens, while making life much easier for their teams at the frontline. These real-time workflow, monitoring and analytics services enable safe and productive work, efficient operations and data-driven insight to continually improve performance in large, complex organisations.

We work across four main sectors – healthcare, pharmaceutical, life sciences and biotech; facilities and building management; retail; and hospitality. We help our customers with challenges as diverse as keeping vaccines at the correct temperature; reducing stock loss and waste for food retailers; reducing time spent on audit and compliance; repurposing tens of thousands of working hours previously spent on tasks we now automate; and monitoring best practice and care quality. Our clients include many NHS trusts, BP, Waitrose / John Lewis Partnership, Sodexo, Hallmark Care Homes and Center Parcs.

Checkit is a publicly traded business headquartered in Cambridge, UK, with its operations centre in Fleet, UK and a US operation based out of Tampa, Florida. We currently have over 160 employees and are growing rapidly.

Tagged as: Remote