Head of Product


FOUNT is a SaaS company that makes work less of a drag for employees and organizations by removing needless friction from work. We help companies identify what’s at the root cause of employee dissatisfaction (e.g. misaligned workflows, policies, behaviors, technologies, and processes) and prioritize what to fix in their environment. By making a measurable impact on the experience of individuals at work, organizations can improve productivity, retention, and attraction of talent for the organization. We are a venture-capital backed company, operating globally.

Overview of the Role

FOUNT is looking for a Head of Product to create a market-leading platform and lead both the product team and the effort to create a more product-driven culture across the company. We’re looking for someone who can lead by example and also empower and coach the team to build what matters for customers, users and the business. This person would report to the Chief Experience Officer (CXO). The Head of Solutions and Heads of Customer Success (US and Europe) also report into the CXO. This person can be based in either the UK, Germany or the US. US candidates will need to start early to ensure significant overlap with colleagues on the East Coast and in Europe, including the existing product team (London / Hamburg).


Lead a world-class product team

  • Coach and mentor the existing team (develop new and relevant skills, clarify what it takes to get to the next level, etc)
    Amplify the voice of the buyer and user through feedback loops that inform the product direction
    Level up Product Operations (roadmapping, development process, KPI updates, go-to-market release planning, etc)
    Be the authority on the product suite, including the underlying platform capabilities, applications of proprietary data to markets served and competitive differentiation
    Foster a diverse, equitable and inclusive work environment

Clarify the product vision, strategy to realize it and near-term roadmap

  • Contribute substantially to the product vision, identify and address large-scale product opportunities, provide strategic recommendations to the FOUNT leadership team
    Become an expert on the market to help create a new category and differentiate from competitors
    Collaborate cross-functionally to drive stakeholder alignment on product KPIs, vision, strategy, roadmap and releases, across engineering, sales, marketing, solutions and customer success

Required Qualifications

  • Around 8 years of product management experience (mostly in B2B products)
    Around 3 years experience at a founder-led startup – understands the ambiguity, pace and roller coaster
    Around 2 years managing a product team – hiring, coaching and leading
    Ability to build customer and user centricity using qualitative and quantitative feedback loops
    A keen eye for good product design (UX and visual) and experience managing designers or working with an agency
    Proven ability to level up the product operations of a team (ex doing customer discovery, reporting on release metrics, roadmapping, etc)
    Demonstrated commitment and ability to foster a diverse and inclusive work environment

Preferred Qualifications

  • Building products for HR and talent leads
    Creating an entirely new category or market
    Replatforming a legacy product and smoothly transitioning users to the new product
    Executing a Product-Led Growth strategy

Why Work for Us

FOUNT runs a progressive working model that fosters creativity and focuses on customer goals: providing better experiences for people at work, which is a mission that we share. Working with us, you will enjoy a flexible, remote first working model with regular offsite team events and limited travel times, good work-life balance and awesome colleagues.

Tagged as: Remote