GEICO is looking for an accomplished, customer obsessed, and results oriented Manager, Product Management – Enterprise Experiences to join GEICO’s Enable team. As Manager, Product Management, you will be responsible for forming the product experience, by finding value creating opportunities and driving innovative and sustainable product solutions through technology. S/he will champion a startup mindset and promote agile ways of working to create and deliver differentiated experiences for our customers.
As a part of the Enable team, you will empower customers to efficiently create exceptional experiences through interoperable systems and centralized, easy-to-use platforms.
Enable – Enterprise Experiences PM:
In this role, the candidate will be responsible for defining and executing the product vision, strategy and roadmap for GEICO’s Digital Experience Platform. They will collaborate closely with cross-functional technical and design partners to deliver an industry-leading platform that enables product teams to create consistent, dynamic, and personalized customer experiences across channels. The ideal candidate understands and has experience working with server and event driven architecture, multi-tenant platforms, application orchestration, UI frameworks, software development lifecycle, and UI/UX design principles.
This is a hybrid position, requiring on-site presence for 3 days a week at one of the following locations:
San Jose/San Francisco, CA
Atlanta, GA
Washington, DC
Chicago, IL
Austin, TX
Dallas, TX
Seattle, WA
New York, NY
Indianapolis, IN
Job Responsibilities:
Understand industry landscape, market trends, customer and business need to synthesize discovery efforts into insights and implications to features
Leverage insights to drive vision for product features that will drive incremental value and rally stakeholders to your vision
Define and own the 6–9-month feature roadmap to drive priorities for your team taking into value creation and cost to create value
Identify and measure feature KPIs (Key Performance Indicators), with an eye to adjusting and refining your roadmap as the data dictates
Have an end-to-end understanding of features and how they fit into the larger ecosystem to be able to anticipate impacts from changes in other parts of the business
Work closely with tech leadership and architecture to understand the tradeoffs of technical decisions and how they impact the customer experience
Rally teams and senior stakeholders to your product direction and proactively leverage relationships throughout the ecosystem
Reports on feature performance to stakeholders demonstrating incremental value creation
Encourages adaptability informed by emerging solutions, industry trends and changing customer needs
Defines scalable product solutions by deep knowledge of internal and external customers habits
Understands technology concepts and how underlying product services perform across channels and customer touchpoints
Fosters a strong agile discipline and inspires teams to continuously improve delivery through understanding of key agile metrics
Attract, retain, and develop Product Managers on their product career
Basic Qualifications:
Bachelor’s Degree
At least 2 years of experience in Agile Product Management
At least 2 years of experience translating epics into consumer or associate facing products
At least 1 year of experience managing all aspects of a product feature throughout its lifecycle from concept to delivery
Preferred Qualifications:
High sense of accountability and strong problem-solving skills
Excellent written and verbal communication skills
Strong interpersonal and collaborative skills to influence across the organization
Insurance industry experience
Agile certifications (i.e., SAFe, Scrum Alliance, Scrum.Org, ICAgile, PMI-ACP)
Annual Salary
$86,000.00 – $154,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
Benefits:
As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:
Premier Medical, Dental and Vision Insurance with no waiting period**
Paid Vacation, Sick and Parental Leave
401(k) Plan
Tuition Reimbursement
Paid Training and Licensures
*Benefits may be different by location. Benefit eligibility requirements vary and may include length of service.
**Coverage begins on the date of hire. Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.