Product Design Manager

Full-Time Remote Closes: 2024-07-31

Who are we
Henry Schein One is the world’s leading dental practice management software company, offering the market leading platforms EXACT and Dentally.

Whilst we’re part of the ever-growing $600M Henry Schein Group, it’s important to note that we’re a modern product-focused SaaS company, not a large corporate.

Powered by a talented team of over 2,000 people across the UK, Europe, Australia, New Zealand, Canada and the USA, we are shaping the future of how millions of patients interact with their dental practice and we’re proud to make a positive impact on society.

This is an opportunity to join one of the UK’s best employers as recognised in the Sunday Times Best Places to Work 2023 AND 2024 initiative.

How we work
In short, we aim to solve tough, real-world problems by continuously innovating in the product space. We’re not about following ultra-strict processes or micromanaging.

Instead, we operate on trust and focus on making a real impact. Our teams are mission focused and presented with problems, supported by context and research to help them deliver valuable solutions. We are a continuous delivery focused group and work in 6-week cycles. We believe in mutuality, no politics, each person is as important as the next, recognise creativity and encourage it, open communication and strong ethics.


How you’ll make an impact
As a Product Design Manager, you will play a crucial role in leading the design aspects of our main products. This position demands a harmonious combination of design expertise and leadership abilities, focusing on delivering a exceptional user experience and guiding the overall product design strategy within Dentally. Your experience in leading a remote product design team will be a valuable asset in this role, enabling you to effectively drive the evolution of Dentally’s Design System.


What you’ll do  

  • Lead and develop a high-performing team of Product Designers
  • Set the bar when it comes to Product Design at Dentally
  • Know what good looks like and lead from the front, quality of work, knowledge of best practice
  • Develop and execute a cohesive Product Design strategy – What we want to do, where we want to go
  • Manage the entire product design process from concept to <USERS>
  • Establish metrics and KPIs to assess the effectiveness of UX and design efforts, collecting quality feedback to assess their effectiveness and success
  • Maintain and improve the Dentally Design System, working closely with Engineering to ensure the Design System is widely adopted and used consistently
  • Ensure effective feedback loops – identify trends and partner with stakeholders to address them
  • Promote a user first culture and lead the entire Product Development team on the war against poor UX/UI
  • Say what’s good and what could be better and tackle that incrementally, putting user outcomes first
  • Work cross-functionally
  • Coach team members in best practices, fostering a culture of continuous development and always lead by example
  • Motivate and inspire your team to ensure we are consistently delivering for our users and the business
  • Maintain a trusting, collaborative environment, enabling the team to thrive
  • Lead the recruitment efforts for your team, identifying and hiring top talent
  • Promote an inclusive and diverse culture, in line with the Henry Schein One values

What you’ll bring with you  

  • 6+ years experience as a product designer and 2+ years as a leader
  • A deep understanding of UX methodologies
  • A track record of delivering small but consistent improvements over time
  • Ability to collaborate and coordinate work with multiple departments and stakeholders
  • Ability to multi-task and stay organised in a dynamic work environment, with excellent attention to detail
  • Expertise in design tools such as Figma
  • Innovative and creative, with the ability to navigate a scale-up environment and develop, deliver and evaluate brilliant ideas
  • Lead by example as an enthusiastic team player
  • Self-managing and proactive
  • Excellent independent decision making, analysis and problem-solving skills
  • Highly developed interpersonal and relationship skills
  • Solid experience in coaching, developing and motivating staff
  • Demonstrable experience in delivering exceptional customer experiences that drive business growth
  • Highly self-motivated, and driven

Benefits we offer

Diversity at Henry Schein One  
Diversity at Henry Schein One is all about you being you. Diversity and inclusion are integral to every aspect of our business, we push boundaries fuelled by a diverse set of voices and a desire to make a difference. We are proud to be an equal-opportunity employer. All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We welcome everyone to our team; we foster creativity and ambition throughout our business. We’re making a difference every day and you can too.

Tagged as: Remote

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