Platform Product Manager

  • What do they do? Ordergroove is building a “subscription-as-a-service” platform for eCommerce brands (customers include L’Oreal, PetSmart, Honest, Peet’s Coffee) with a new focus on up-and-coming Direct to Consumer brands.
  • Who is it for? If you describe yourselves as one or more of: entrepreneurial, experiment-driven, detail-oriented – you’ll find this to be great fit.
  • What’s great about it? Remote-friendly, competitive compensation with late-stage equity + advisor support from me to help you achieve success in the role.

We’re passionate marketers, engineers, and innovators building the technology to power the future of commerce. Our B2B SaaS platform helps leading retailers and brands like The Honest Company, Il Makiage, KIND Snacks, Bulletproof Coffee, PetSmart, and more remove friction from the customer experience to grow repeatable revenue through subscriptions programs. We help shift consumer interactions from one-and-done transactions to long-lasting, highly profitable relationships.

Recent studies show that 75% of direct-to-consumer brands will offer subscription services by 2023. Ordergroove has created the leading technology for subscriptions across the eCommerce ecosystem, including Shopify, BigCommerce, Salesforce, Magento, and other platforms.

Want to be a part of the cutting edge of commerce? Keep reading!

Ordergroove’s product teams pride themselves on their passion, customer focus and accountability. We love to be close to our customers, to understand their businesses and lives, and their experience with Ordergroove, so we can deliver experiences, products and features that truly impact them and help them thrive. We are committed to creating not just happy customers, but raving fans. We aim for impact in everything we do.

We are looking for a Senior Technical Product Manager to join our Platform team. This is the team that builds what everything else is built on top of. Your customers are our customers’ developers, their agencies’ developers, our tech partners and our own developers. It’s a great opportunity to have impact in a very meaningful way. This team makes very high stakes, hard to reverse decisions, and they’d love your passion and brains to help with that.

Responsibilities

  • Product Strategy – Own the strategic plan and roadmap for one of Ordergroove’s product lines, determine key initiatives to guide the product forward, break those plans into manageable, measurable, achievable release plans.
  • Product Management – Understand market needs and user pain points, craft product vision and solutions to address them, phase solutions to deliver incremental business value, validate assumptions and iterate along the way.
  • Product Ownership – Build and maintain an organized and prioritized product backlog of user stories for new product improvements, collaborate with UX design, data science, engineering, marketing, sales, and other product managers from concept to release.
  • Project Management – Work closely with engineering to bring new product concepts to life through the entirety of the development cycle, including post-release study and testing. Ensure development stays on track, remove roadblocks as they arise, step in wherever needed.
  • Team Leadership – Identify process gaps and opportunities, take on ever-increasing responsibilities. Communicate your plans and product vision to the company. Provide mentorship for other team members, exemplify the company values in your daily work. Work closely with SVP of Product & Sr Director of Product to build a world-class product function.
  • Company Role Model – Work closely with cross-functional peers to help us hit our company goals and continue to build and represent our values.

What you will do:

  • Product Strategy – Own the strategic plan and roadmap for a very important part of the Ordergroove platform, determine key initiatives to guide the product forward, break those plans into manageable, measurable, achievable release plans.
  • Product Management – Understand market needs and customer pain points, craft product vision and solutions to address them, phase solutions to deliver incremental business value, validate assumptions and iterate along the way.
  • Product Ownership – Build and maintain an organized and prioritized product backlog of user stories for new product improvements, collaborate with UX design, data science, engineering, marketing, sales, and other product managers from concept to release.
  • Product Execution – Work closely with engineering to bring new product concepts to life through the entirety of the development cycle, including post-release study and testing. Ensure development stays on track, remove roadblocks as they arise, step in wherever needed.
  • Company Role Model – Work closely with cross-functional peers to help us hit our company goals and continue to build and represent our values.

About you:

  • 4+ years of experience in a software product management role, preferably a B2B software company. Experience as a developer is a plus.
  • Experience having delivered high-quality software products, consistently meeting or exceeding milestones and business objectives.
  • Experience building products for engineers is a big plus.
  • Experience solving difficult problems with many constraints. You gather expert input, analyze risks, make good decisions and communicate your thinking clearly.
  • Clear track record of ownership and fast-paced professional growth throughout your career.
  • Demonstrated success developing product vision, strategy and roadmap for a product line.
  • Experience with Agile product management practices.
  • Solid analytical skills, ability to solve problems quickly, think on your feet, and generalize solutions addressing abstracted problems.
  • Excellent oral and written communication skills, which can be tailored individually for a wide variety of audiences, both internal and external.
  • Willingness to roll up your sleeves to get the job done no matter the task, willingness to commit to a fast-paced startup working culture.
  • Education: Degree in engineering, or CS is a bonus.

If you don’t meet 100% of the qualifications outlined above – that’s okay, nobody’s perfect! We encourage you to apply if you think this is a role that would make you excited to come into work every day.