Senior Digital Experience Manager

Full-Time London Closes: 2024-02-12

We’re looking for an experienced Digital Experience Manager who is passionate about building products and experiences that meet our users needs throughout the whole life cycle. You’ll improve accessibility, equity and experiences for users, create  nnovative ways of working to identify and manage emerging problems, and support a crucial part of Parkinson’s UK.

About the role
You’ll be responsible for developing and optimising core and strategic products, leading one of our three digital product groups, and supporting and developing the digital experience managers. This role focuses on our products that help our users participate in the community and our work, but you will work closely with other groups.

You’ll collaborate with product teams, key stakeholders and subject matter experts within directorates to define and develop our strategy to align with our user needs and our broader organisational strategy.

What you’ll do:

  • Inform and shape the product management culture and practice at Parkinson’s UK,
    and cultivate a strong peer network within the product and digital charity
    communities
  • Define and manage a product roadmap balancing delivery with value and aligned to
    the organisational strategy
  • Utilise user-centred design and data-driven decision making to ensure product
    development is appropriately informed at every stage of the life cycle
  • Work with other specialists including project managers, business analysts and QA
    professionals to ensure the products are developed in alignment with change
    projects, when applicable
  • Work with agencies to deliver product roadmaps, strategic projects and resolve
    bugs and live issues

What you’ll bring:

  • Experience in managing multiple products and initiatives simultaneously with
    appropriate prioritisation
  • Experience of Product Delivery including User Story Creation, Prioritisation and End
    User Testing
  • Ability to work autonomously with confidence and set a clear direction for strategic
    workstreams
  • The ability to communicate effectively with technical and non technical specialists.
    With ability to influence and generate buy-in across the organisation
  • Proven ability to handle, analyse and synthesise qualitative and quantitative data to
    inform decisions

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the “What you’ll bring” section of the job description.

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.

The interview process will be:
Monday 12 February – Introductions and informal meetings
Wednesday 21 February – Formal panel interview

We are committed to working with the principles of fairness and equality. All of our applications are anonymous until the interview stage, and we welcome applications from people from all sections of the community, irrespective of age, disability, gender
reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We actively encourage people with Parkinson’s to apply.