Product Manager

SkyVerge
Full-Time Anywhere

Howdy ?We’re the folks at SkyVerge, and we build WordPress plugins that help over 100k+ eCommerce businesses grow and manage their WooCommerce stores. Our team is 100% remote, with 27 people distributed all over the world.

We’re looking for a driven, experienced Product Manager to help us maintain, grow, and expand our existing portfolio of 50+ individual extensions.

You should be…

  • Empathetic and understanding of the user journey, and excited to collaborate with the team in making it better.
  • Adept at understanding the difference between user needs and requests.
  • Able to translate feedback into job stories and acceptance criteria for our engineering team.
  • Detail-oriented & curious, with a drive to understand and solve challenges for users in a clean, simple, and streamlined way.
  • A self-starter, comfortable working independently and taking a high level of responsibility.
  • Dedicated to constant learning and sharing your knowledge.

Bonus points if you also have…

  • Experience with CSS and HTML; even more for familiarity with programming languages
  • WooCommerce or other eCommerce experience (particularly with other platforms like Shopify, Magento, or BigCommerce)
  • Experience with product design tools like Whimsical, Figma, Balsamiq, or others
  • Experience working with an Agile development team

You’ll be responsible for…

  • Gathering and organizing customer feedback via multiple sources.
  • Identifying user problems and developing job stories to communicate them to our team.
  • Analyzing competitors and identifying gaps in our product offering.
  • Proposing product improvements that address customer, team, and company needs.
  • Contributing to and providing feedback on UX design.
  • Collaborating with team members across support, design, and engineering to deliver solutions that solve user problems.
  • Prioritizing stories, bug reports, and product improvements with our engineering team.
  • Ensuring that product updates meet acceptance criteria and our definition of done.
  • Communicating product changes to our team internally and to customers externally.

Why you’ll love working with us…

  • Kind, wonderful teammates that enjoy their work as much as you do
  • Competitive salary
  • Annual company retreats (read about our last adventure in Scotland!)
  • Fantastic benefits: 27 days paid time-off, full health insurance (medical, dental, and vision), retirement contributions, paid parental leave, and more!
  • Transparent culture (check out our team wiki)