Senior Product Manager

Before we get into all the boring, serious formal copy about what this role entails, I just want to say that as our second product management hire, I’m looking forward to working alongside you. I hope that you’re as obsessed with delighting our customers as we are. We’re in a lucky spot, where we have a growing customer base that loves us, and yet, we have so many difficult challenges and work still to do. – Cyrus, CTO

About Scratchpad

At Scratchpad, our mission is to make salespeople happy. We believe we can do that by reducing complexity and creating delightful experiences, which has led us to pioneer the first workspace for revenue teams. We take the most tedious parts of daily work and turn them into efficient, delightful experiences that positively impact salespeople’s professional and personal lives. But don’t take our word for it – read what our customers and top-tier investors are raving about

Life at Scratchpad

The Scratchpad team is defined by our values: simplicity, ideas, results, speed, delight, and feedback. We profoundly care about our customers, the work we do, and each other. You’ll constantly be learning from your colleagues as we have a strong culture of feedback. We believe it’s part of what has made us successful as a “remote first” company.

As a Product Manager, your mission will be to ship products and features that delight our users, have a meaningful impact on our customers’ jobs to be done, and align with the company’s growth objectives. We’re looking for someone to be a close partner to our founders to increase the team’s bandwidth on shipping new features and products.

About You

4+ years of experience in the SaaS industry as a Product Manager with a track record of executing on products that delight customers

Extremely user-focused. Skilled at interviewing users to understand their problems and how our solutions will best solve them

Strong product management fundamentals, with a deep understanding of everything from discovery to analysis

A pragmatic approach to PM work – release, evaluate, iterate. You understand that features aren’t complete when they ship

Demonstrate proactiveness and perseverance in complex and constantly evolving environments

Your Impact

Define and maintain a clear roadmap for the features and products we will need to build by forming a deep understanding of our user base’s various personas and our business goals

With the design team as your partner, interview users to develop an understanding of the problems that these features and products will solve as well as the level of impact they will have on our users and customers. Explore the solution space

Work with the engineering team to ensure a spec goes from mocks to a fully released feature, while dealing with unanticipated design problems, technical challenges, etc.

Work with product marketing and sales to bring features to market

Enhance the user experience and consequently help us grow our user base, drive adoption, and win deals. We think about success in terms of high customer satisfaction, adoption rates, and ease-of-use

Quickly build rapport and trust with cross-functional stakeholders through integrity, honesty, authenticity, and drive

Responsibilities

Define and maintain a clear roadmap for our features and products, including prioritization, timelines, and delivery

Lead, with the help of design, user discovery, and validation

Instill an obsession with the user across your squad

Act as the product owner/leader, maintaining the responsibility and accountability for shipping new products and features

Execute on the product roadmap, emphasizing both shipping product and user adoption/impact

Balance the design aspects (protect the user experience) with the technical requirements

Partner closely with your cross-functional team (design, engineering, research) to drive progress, results, and impact

Partner with marketing on feature announcements and engage with users to derive valuable feedback for product iterationsIdentify gaps in capabilities and prioritize with a value-oriented mentality

Product discovery and making recommendations on technology

Perks

Competitive salary and meaningful equity

Medical, dental, and vision insurance (with 80% premium coverage)

Paid parental leave

Flexible vacation

401k with 4% company matching (and vests instantly!)

Stipend for home office

At least two in-person company offsites a year

Fully remote

Compensation

The estimated base salary range for this role is $170,000 – $200,000. Compensation estimates are based on market data about the role and level while individual compensation offers will be determined by factors such as job-related knowledge, skills, and experience.

Our Commitment

We believe that great ideas can come from anyone and anywhere. As an equal opportunity employer, we interact with respect, kindness, and compassion. We are committed to building a company that embraces and celebrates diversity, equity, and inclusion. We’re not afraid to let go of existing beliefs as we learn new information and uncover better ideas.

We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Diverse teams build better products, offer more unique perspectives and help foster an inclusive environment for everyone.

Tagged as: Remote

To apply for this job please visit www.scratchpad.com.