Solace is a leading London based Design and Technology Agency that partners with ambitious companies to help them gain competitive advantage and disrupt their target markets. We know the key to success for our clients is building user-centric products that solve real-world problems. As the primary client contact, ideal product managers will have experience consulting on product roadmaps, defining user stories, working through UX problems, managing design/development teams and product timelines. You should be a quick learner with strong communication skills and can work with a diverse range of people internally and externally. Working across multiple products, you should be able to balance time input to ensure each product trajectory is met and client satisfaction is kept high.
Job Description
- Represent Solace and the design/development teams to clients daily, ensuring our capabilities are articulated and deployed effectively.
- Help clients meet product key performance indicators by analysing user feedback, understanding stakeholder needs, looking at the long-term vision and prescribing a product roadmap that helps to achieve goals.
- Define and prioritize product backlogs to meet the commercial and user requirements for clients’ products
- Set design sprint cadence and timelines, agreed with stakeholders and designers to keep output in alignment with the product backlog.
- Work with stakeholders to find a balance between the Solace team with their internal teams, ensuring roles/responsibilities are clearly defined.
- Support clients with scientific-based user testing to gather insight and measurable data that helps influence the product roadmap
- Help Solace improve and productise product management processes to ensure swift onboarding of client accounts.
- Ensure each account is on budget, with the correct resource level provided to meet the client’s expectations and be commercially viable for Solace.
- Establishing/maintaining excellent relationships with clients and other professionals.
- Spotting up-sell opportunities on ongoing retainers and fixed projects and flagging those with sales to ensure accounts can grow to their full potential
Please send a CV to [email protected] to apply for this role.