Senior Product Manager

Who we are 

Tractable is an Artificial Intelligence company bringing the speed and insight of Applied AI to visual assessment. Trained on millions of data points, our AI-powered solutions connect everyone involved in insurance, repairs, and sales of homes and cars – helping people work faster and smarter, while reducing friction and waste.

Founded in 2014, Tractable is now the AI tool of choice for world-leading insurance and automotive companies. Our solutions unlock the potential of Applied AI to transform the whole recovery ecosystem, from assessing damage and accelerating claims and repairs to recycling parts. They help make response to recovery up to ten times faster – even after full-scale disasters like floods and hurricanes.

Tractable has a world-class culture, backed up by our team, making us a global employer of choice!

We’re a diverse team, uniting individuals of over 40 different nationalities and from varied backgrounds, with machine learning researchers and motor engineers collaborating together on a daily basis. We empower each team member to have tangible impact and grow their own scope by intentionally building a culture centred around collaboration, transparency, autonomy and continuous learning.

The Role

Tractable is a product-led company that works backward from customer needs. We recognise, hire, and develop exceptional talent.. As a Senior Product Manager you will be responsible for setting and executing a product strategy and roadmap for existing and new products in the auto damage market. You will work closely with engineers, machine learning scientists, designers, and sales to delight customers and to drive business growth.

Exceptional candidates are humble, customer-obsessed, attentive to details, technically able, and exemplify Tractable’s cultural values. These candidates bias for action, they care about outcomes, and they care about the underlying processes that will lead to repeat success. They are equally comfortable deep diving technical issues, with our technical staff, as they are talking with senior stakeholders within and outside the company.

What you will do;

  • Hold yourself and the team accountable to achieving customer outcomes
  • Set strategy, roadmap, and key performance indicators for your product(s)
  • Execute crisply: plan, de-risk, communicate status, and pivot as needed
  • Deliver iteratively within an agile software development framework
  • Ruthlessly trade-off new features and existing product excellence (no bugs)
  • Measure, monitor and communicate progress against product KPIs
  • Ensure customer service is excellent and that SLAs are met
  • Engage directly with customers to understand end goals and pain points
  • Enable sales to sell effectively into target markets and use cases
  • Recognise and invest in exceptional talent across the company
  • Live Tractable’s values: we care about how you deliver results

What you need to be successful;

  • Experience working on AI-first products (e.g. CV, NLP)
  • Experience with B2B product discovery and sales motions
  • Experience with ambiguous problems within a start-up environment
  • Experience using lightweight, scalable processes to amplify impact
  • Experience delivering through cross-functional teams in a matrix org
  • Experience writing 3- and 1-year plans and executing to plan
    Passion for technology and not bound by not-invented-here thinking

What’s in it for you

  • Generous financial reward for your effort
  • Competitive Compensation
  • Generous equity package
  • 5% employer match on pension

Time off and flexible working

  • 25 days paid annual leave + bank holidays
  • Ability to work from abroad for up to 6 weeks/year
  • Competitive maternity + paternity leave
  • Flexible hours and hybrid working
  • Additional leave to support you when you need it, including sick pay, compassionate leave, or paid time-off to recharge after an intense work period

Support for your health and wellbeing

  • Highest tier of private health coverage through Bupa
    Access to a virtual GP through Babylon
  • Mental health and career coaching through Sanctus
  • Free annual Headspace subscription

Additional perks 

  • L&D budget to use on Learnerbly (our learning platform)
  • Cycle to Work scheme

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