Contract: Permanent, full time
Location: London (hybrid-working)
Closing Date: 16 August 2024
About the role
This is a pivotal role within the product department at Trinity: an exciting opportunity to design, develop, and implement innovative new digital products as part of an enterprise-wide digital transformation programme for our English Language, Arts, and Innovation verticals. You will work as part of a multi-disciplinary team to build products that address real customer needs, and you will help drive Trinity’s ambitious product roadmap by bringing your strategic product vision, perspective, and execution skills to bear on a range of programmes. You will play a crucial role in analysing and interpreting product data to provide actionable insights, working within the product team to understand user behaviour, measure product performance, and identify opportunities for improvement. You will also help to mentor/coach less experienced team members to drive the implementation of best-practice product management methodologies throughout the team.
About You
– Designing new or enhanced digital products and features for our portfolio, product ownership and definition through implementation, measuring success and transitioning to BAU.
– Leading cross-functional teams from across the organisation to help the organisation adopt digital-transformation related change.
Carrying out discovery tasks which will include, data analysis, qualitative and quantitative user research.
– Analyse product data to generate insights that inform product development and strategy.
– Collaborate with cross-functional teams to define key performance indicators (KPIs) and success metrics
Develop and maintain dashboards and reports to track product performance and user behaviour.
– Collaborate with Product Managers / Owners to provide mentoring, direction and support in delivering their projects.
Work with the Head of Product to implement resource planning strategies to align resource allocation with project demands, organisational goals, and the skills/experience in the team.
– Help to optimise resource utilisation by identifying and resolving conflicts, bottlenecks or imbalances in resource allocation.
– Help to develop and implement effective training and induction courses for new hires and existing team members.
Experience
– An accomplished Product Manager, ideally with a deep understanding of the education technology sector and international product management.
– Prior experience in fast-paced technology organisations and ideally have taken at least one exceptional digital product from inception through to market launch.
– Deep understanding and proven track record of product analytics and how they impact the overall business.
– You will have experience of working with teams to adopt new practices as a result of digital transformation.
– Strong planning and organising skills.
– Exceptional relationship builder who is able to work at all levels of the organisation to understand different perspectives, influence change and drive towards an impactful solution.
– Strong critical thinking and problem-solving skills.
– Highly analytical and able to integrate multiple data sources to form a view/opinion or to identify trends which may impact current/future products.
– Strong result-focus and a proactive, hands-on approach, used to working in a fast moving/evolving environment.
Our benefits
Trinity provides a work environment that is stimulating, inspiring and fair. Our approach to reward values our employees while ensuring each person’s contribution makes us great as an organisation.
As an employee, you’ll enjoy a range of benefits including generous annual leave, private health insurance, pension scheme, regular social events, employee assistance programme, cycle to work scheme, season ticket loan, free access to Trinity examinations and continuous training and development, plus more.
Our commitment
Trinity College London is an equal opportunities employer and our talented people come from all walks of life. Trinity is open to all applicants from different backgrounds and we are committed to building a more diverse and inclusive workplace. All applications are dealt with in the strictest of confidence.
How to Apply
To apply, please follow the Apply for This Job link on this page and you will be directed to the Trinity College London application page.
Trinity College London does not hold a job visa sponsorship licence and so is not in a position to sponsor visas in the UK.
We are committed to the safeguarding and protection of the children and young people that we work with. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the organisation.
As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. Upon successful appointment into the role, you will be required to complete our vetting procedures as with all Trinity College London employees. This is carried out by a 3rd party supplier and our standard background checks consist of Right to Work in the UK, Identity Check, Employment History check, Financial Probity Check, Highest Academic Qualifications Check and a basic DBS check.
Trinity promotes equality of opportunity and welcome applications from a wide range of candidates, including those with criminal records. In line with the requirements of the Rehabilitation of Offenders Act (1974), we select all candidates for interview based on their competencies, qualifications and knowledge. As part of our selection process, you will be required to disclose any potential issues with criminal record checks that will be carried out if you are offered a role with Trinity. The information will only be seen by those who need to see it as part of the recruitment process. We ensure that an open and measured discussion takes place on the subject of any offences or other matter that might be relevant to the position for which you have applied. Failure to reveal information that is directly relevant to the job sought could lead to withdrawal of an offer of employment. We undertake to discuss any matter revealed in a criminal check with you before withdrawing our offer of employment.
Trinity College London will hold candidate data on file for no more than six months from application submission. If you want your information to be removed earlier, please contact us directly. If we want to hold your information beyond the six months, we will contact you to get your consent.
Our data protection policy can be viewed in full at https://www.trinitycollege.com/page/data-protection/data-protection-policy.