Chief Product Officer

Full-Time London Closes: 2021-10-29

Zappi is a fast growing advertising and innovation SaaS platform helping Fortune 500 companies such as PepsiCo, Facebook, Verizon, SoFi and McDonald’s pre-test new ideas and creative content before production. From new products, advertising campaigns, product names, logos, packaging or flavors, Zappi allows companies to dispense with bad ideas and improve on the good ones.

We bring together top expertise in applied statistics, data science, visualization, UX and engineering, along with the best minds in sales and customer experience to deliver a platform that allows non-expert users to make high-stakes decisions easily and confidently.

To realize our vision we are constantly in search of people who will bring a different perspective, who will challenge our thinking, create value for our customers and apply themselves passionately to our vision and culture.

Zappi is an equal opportunities employer and we consider our diversity to be a major strength. We maintain a constant dialogue with our teams and wider communities about how we can become a more inclusive place to work.

Who we hire
We believe in hiring people who want a chance to do their best work. We believe driven people operate best in high-trust, small, cross-functional teams who work together with the rest of the business to bring value to our customers.

We believe the best work happens in teams that value improvement, curiosity and continuous learning. We align on the challenges we need to solve and trust teams solve them in the best possible way.

We value experimentation, failing fast and being bold. We practice continuous delivery and fast iteration. We work to avoid politics, gate-keeping, unfairness and toxic behavior. We believe in transparency, even when it’s unflattering. We believe in honesty, even when it’s uncomfortable. We treat failure as a learning opportunity. We believe in ethical and responsible business practices and having a positive impact on the environment and our communities.

The role

We are now looking for a proven product leader to join our growing product team at a pivotal time in the company’s journey. We have made decisive inroads into winning the Enterprise for Automated Consumer Insights, having industry leading retention and growth metrics. We now need to develop a product-led growth mindset in order to activate more usage without an expensive and time consuming sales process. If we succeed in this, we will be the market leader in Automated Consumer Insights.

In this role, you will own our product vision, the execution of our product strategy and the responsibility for building, elevating and leading a high performing product function.

Role objectives:

Build a world class product organization that focuses on achieving outcomes internally and externally
Drive decision making around the companies vision and its strategic flywheel that helps Zappi grow with the product at the center
Ensure we drive simplicity and beautiful customer experience with all touch points
Make Zappi’s product so easy that it sells itself leveraging the best practice thinking from product led growth
Maximize gross margin

Responsibilities:

Lead Zappi’s product function to ensure that Zappi maintains the best product in the market and achieves our goals of being the market leader in experience creation data
Partner closely with engineering to maximize the pace of innovation as well as its adoption to move customer needles and maximize the efficiency of how we deliver
Lead a cross functional team of research experts, product managers and UX experts
Cross functionally partner with engineering managers, product teams, operational partners (finance and ops) and customer teams to make Zappi’s business strategy customer driven and product led
Partner closely with our commercial leadership, product marketing and enablement teams to ensure that solutions are brought to market in a customer centric, data driven way.
Be an active member of Zappi’s leadership team

Requirements:

Proven experience as a Chief Product Officer or Product Leader
Expertise in product led growth and proven experience in scaling complex enterprise products
Someone who falls in love with the problem and then strikes a balance of sound decision making versus execution to lead teams to deliver solutions that solve customer problems
Is a highly effective people leader with experience in creating, developing and motivating high performing product teams
Is customer outcome obsessed and has empathy and drive for simplicity
Has a proven track record of using product discovery to validate assumptions, learn and adapt, and maximise buy-in and context sharing
In depth experience of using product designers in teams to help deliver the best product interactions
Exceptional communication skills and is able to captivate different audiences and communicate concepts to a variety of stakeholders internally and externally
Has a strong interest and proven success in developing talent within product teams
Leads with empathy
A good listener, more focused on the problem that the solution particularly around the product discovery and experimental measure process