Senior Product Manager

Location: London (Oval),

Type: Full-time

Our Mission: 

We are creating a world via our platform where teachers and schools are no longer wasting time with expensive agencies because Zen allows them to reliably connect and get back to what really matters … our children!

UK schools spend well over £2bn per year on covering short-term absences with supply teachers. The current model exclusively relies on agencies that charge a massive commission and are terribly inefficient (everything is paper and phone-call-based). We are consolidating this analogue, fragmented, and inefficient marketplace onto a digital platform. Think Uber for supply teachers. In the process, we’re pulling hundreds of millions of waste out of the education system and making a huge positive impact on teachers and schools.

We are well-funded by high-profile investors and are led by start-up veterans behind two of London’s most prominent tech companies.

Looking to make a difference?

You’ll be joining Zen in a key position. Product is at the heart of how we deliver for schools and teachers, and you’ll play a key role in listening to our customers, setting strategy, building the right thing and building it right.

As a Senior PM, you’ll be responsible for owning a key area of the product. You’ll also support the Head of Product in instilling Zen product principles in the wider business and look to influence people outside of your direct team. You’ll act as a coach to other teams and PMs to help ensure they follow best practices and deliver against our mission.

We’re still young and you’ll play a significant role in the development of the company and have the opportunity for rapid career progression and learning. This is a great opportunity for someone looking to apply themselves for a great cause and with great responsibility and autonomy to shape the product for years to come.

What we are looking for:

– Someone with a clear playbook for prioritising work, helping the team understand the impact, and making a roadmap for everyone to follow
– A top performer that wants to be part of a high-performing, motivated team
– Growth mindset  dedicated to improving your skills as a professional
– Passion for building great products and companies that have a positive social impact
– Strong bias to action
– Excellent people skills for working with both our customers and teams at Zen
– Commerical background
– London based


What you’ll be doing:

– Shape the product roadmap for your area through a deep understanding of our space, key problems, customer needs and robust processes to prioritise
– Run an agile delivery team with both design and engineering to deliver high-quality projects
– Conduct customer research with both teachers and schools to inform what we should build, and be confident in running user tests to find areas for improvement
– You’ll clearly define success and evaluate progress with both qualitative and quantitative methods
– Work with internal stakeholders to gather and define business priorities against customers’ jobs to be done
– Help solve complex business problems, bring people together and deliver user-friendly products that meet customer needs
– Define and report on key metrics for your product team
– Communicate the product roadmap with the internal team and to our customers working with marketing
– Get your hands dirty. Like any true start-up, no two weeks will be the same and a general interest in ‘mucking in’ and just getting the job done is crucial

Ideal experience:

– At least 4 years experience building products or businesses
– At least 2 years experience leading highly effective teams of 5 or more team members
– Strong qualitative customer research skills
– Strong analytical and technical skills in data collection and analysis
– Knowledge of, or experience with, agile product delivery
– History of creating products with strong user experience and high-quality design
– Bonus points: personal design or coding experience and MBA or equivalent level qualifications

What’s in it for you?

– Work that you want to talk about
– Competitive salary
– Ownership in the company
– 25 days of holiday
– We support flexible working arrangements — many of the product development team work remotely
– Summer hours with shorter days during holidays in August and an early Friday finish
– Convenient Central London office with perks like fresh fruit, yoga classes, bike parking,  showers and an on-site gym and café
– Fun-loving, tight-knit team solving a problem that makes a difference
– 1-1 coaching
– Life Insurance
– Health Insurance
– Electric Car Scheme