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5 Sep 2018

Full-Time Product Owner

Catawiki – Posted by jameslesner Amsterdam, Noord-Holland, Netherlands

Job Description

Who we are

A piece of the moon, a complete dinosaur skeleton, the Pope’s hat, the world’s smallest book – at Catawiki, we come across extraordinary objects such as these every day.

As Europe’s fastest growing online auction platform, our mission is to make special objects available to everyone. In fact, 14 million users are buying and selling on Catawiki every month. This means we are continually growing and always on the lookout for new talent!

Born and raised in The Netherlands, we started in 2008 as a platform where collectors could manage their collections online. Yet, times change, ideas evolve, and in 2011 we hosted our first online auction and we haven’t looked back since! We’ve now grown to 500 Catawikians working across 7 international offices and are proud to have maintained our start-up mentality.

What you will do

As a Product Owner for Fulfilment at Catawiki, you will focus on providing our users with a world class post-sale experience. You will have a specific focus on the shipping and payments part of the customer journey and work together closely with both the business and the development teams to solve problems for our users and remove friction on our platform. In addition, you will:

  • Improve the user experience by relentlessly focusing on user feedback, using data from our different customer touch points.
  • Remove friction by deeply understanding the root cause of problems.
  • Drive innovation by improving our value proposition to build trust.
  • Execute our shipping and payment strategy together with best-in-class providers.
  • Carry out competitor & market analysis.
  • Collaborate with our category, customer service, marketing and communication teams.

Why we think it’s an amazing position:

Ownership: You will be responsible for designing user journeys that reflect the complexities of a marketplace which serves both buyers and sellers. By creating a seamless fulfilment process you will have high impact and visibility in the company to drive repeat buyers and sellers to our platform. You will experience a high degree of autonomy and freedom to make decisions as a team.

Learnings: You will work together with world class companies like Stripe, Zendesk and others to build awesome solutions that our users love. A high growth setting which will turbocharge your learning process.

Growth: You will collaborate with a highly talented team of international product owners and developers who have a lot of experience with building platforms and marketplaces. The opportunity to scale this company offers unique opportunities to come up with innovative ways of building trust on our platform.

How to Apply

Interested?

Apply directly here through our careers website

 

Job Categories: Product Owner Jobs. Job Types: Full-Time. Job Tags: ecommerce, Fulfilment, marketplace, Payments, product-owner, and Shipping. Salaries: 60,000 - 80,000.

Job expires in 14 days.

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